Kara Williams
Administrative Assistant
Sicklerville,NJ
Summary
Supportive and focused team player with a proactive approach to administration. Skilled at providing friendly service to coworkers and customers.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Principal's Secretary
Gloucester Township Public Schools
08.2018 - 07.2020
- Served as a Administrative assistant to the building administrators while maintaining 670 student records and files.
- Maintained school and principal's calendar, newsletters, handbooks, notices, course offering report, student count report, End-of Year State reports, mobility, and other documents/reports as assigned.
- Responsible for all bookkeeping functions for school accounts.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Paraprofessional
Gloucester Township Public Schools
12.2016 - 08.2018
- Tailored lesson plans for students with emotional and cognitive disabilities.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Arranged lesson outlines and individual plans according to course syllabus and district requirements.
Unit Secretary
Virtua Voorhees
02.2015 - 12.2016
- Prepared, compiled, and maintained patient and operational records in the nursing unit
- Submitted birth information to NJ Vital Statistics
- Maintained patient medical records in computer system, ensuring completeness and accuracy
- Set up transportation and appointments for follow up with physicians
- Assisted with coordination of patient flow and visitor security.
Virtual Customer Service Representative
Advanced Hospitality Systems
02.2014 - 02.2015
- Remote front desk reception/answer all incoming calls
- Conducted service orders for equipment malfunctions
- Dispatched repair service technicians
- Processed membership payments
- Researched service contracts for warranties
- Performed follow up calls
- Tracked monthly sales via Salesforce software.
- Answered live online chats to give quick answers and solve problems faster.
- Documented and updated customer records in Software to record interactions and facilitate follow-up.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Met customer call guidelines for service levels, handle time and productivity.
- Educated customers about billing, payment processing and support policies and procedures.
- Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
Billing Manager’s Assistant
Surgical Specialists of New
08.2010 - 02.2014
- Prepared claims for electronic submission through EDI/Clearinghouse
- Verified accuracy of billing data and corrected any errors
- Verified insurance via Navinet/IVR
- Reconcile the daily bank deposits and batch stamp the checks and EOBs for posting
- Document scanning
- Checked figures, postings, and documents for correct entry, mathematical accuracy, and proper codes
- Diagnosis Coding from Medical Records
- Prepared refund checks and posted to general ledger
- Prepared bank deposits by compiling data and balancing receipts and sending cash, checks, or other forms of payment to banks
- Complied with federal, state, and company policies, procedures, and regulations
- Prepare correspondence on behalf of staff, doctors and facility
Education
Certificate in Business Administration - undefined
Harris School of Business
Skills
- Confidentiality and Data Protection
- Multitasking and Time Management
- Multi-Line Telephone Systems
- Financial Transactions
- Database and Client Management Systems
- Customer Relationships
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Yet, taught by time, my heart has learned to glow for other’s good, and melt at other’s woe.
Homer
Timeline
Principal's Secretary
Gloucester Township Public Schools
08.2018 - 07.2020
Paraprofessional
Gloucester Township Public Schools
12.2016 - 08.2018
Unit Secretary
Virtua Voorhees
02.2015 - 12.2016
Virtual Customer Service Representative
Advanced Hospitality Systems
02.2014 - 02.2015
Billing Manager’s Assistant
Surgical Specialists of New
08.2010 - 02.2014
Certificate in Business Administration - undefined
Harris School of Business
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