Karah Anderson
Houston
Summary
Positive, upbeat, and customer-focused, with an aptitude for building strong relationships and delivering exceptional service. Strong leadership skills, including mentoring and training team members to elevate performance and foster a collaborative environment. Understanding of property management principles and Fair Housing regulations, combined with proficiency in CRM software and tenant screening processes. Dedicated to putting people first, leading by example, and contributing to occupancy goals.
Overview
3
3
years of professional experience
Work History
Leasing Specialist
Hawthorne Residential
10.2024 - Current
- Achieved a gross conversion ratio of 51.09% and net conversion ratio of 42.39% for Q1 during lease-up period demonstrating strong sales and leasing performance.
- Assisted prospective residents by effectively showcasing the Hawthorne Way, ensuring a personalized and exceptional leasing experience to drive occupancy growth.
- Contributed to social media campaigns and resident event planning, fostering community engagement and enhancing the property’s online reputation appearance and brand awareness.
- Trained and mentored a new leasing agent, providing guidance on property management best practices, the Hawthorne difference, and leasing techniques, while fostering team collaboration.
Leasing Specialist
RPM Living
06.2024 - 10.2024
- Played a key role as part of the takeover team, successfully transitioning the property to new management while maintaining high levels of resident satisfaction and occupancy.
- Increased occupancy from 91% to 96% by utilizing effective leasing strategies and overcoming objections during major construction projects, ensuring prospects felt confident in the property’s potential.
- Successfully motivated multiple residents to cancel their notice to vacate, leveraging relationship-building skills and offering tailored solutions to retain valuable tenants.
- Consistently provided exceptional positive energy and enthusiasm in the office, creating a welcoming and motivating atmosphere for both prospective and current residents.
Leasing Specialist
RPM Living
08.2022 - 08.2023
- Consistently maintained high occupancy rates through proactive leasing efforts, relationship-building with prospective residents, and delivering a top-notch customer experience.
- Successfully handled all aspects of the leasing process, including community tours, application processing, and lease signing, ensuring a smooth and efficient operation.
- Collaborated with the property management team to execute resident retention initiatives, helping reduce turnover and create a strong sense of community.
- Monitored market trends and competitor activity to adjust leasing strategies and stay competitive in a dynamic rental market, contributing to overall community success.
Education
Associate of Science - Biology
Lone Star Community College
Humble, TX05-2024
Skills
- People Oriented
- Tenant Issue Resolution
- Maintaining Closing Ratios
- Fair Housing Policies
- Positive Attitude & High Energy
- Training and Mentoring
- Goal Oriented
- Yardi Software
- Local Market Conditions
Timeline
Leasing Specialist
Hawthorne Residential
10.2024 - Current
Leasing Specialist
RPM Living
06.2024 - 10.2024
Leasing Specialist
RPM Living
08.2022 - 08.2023
Associate of Science - Biology
Lone Star Community College
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