Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Karah Ashbrook

Johnstown,PA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Upbeat and excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Bartender

American Legion Post 137
03.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Kept bar stocked with liquors, juices and garnishes for drinks.

Host/Take-Out Operator/Expo Specialist

Red Lobster
06.2021 - 01.2023
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.

Education

No Degree - Cosmetology

Greater Johnstown Career And Technology Center
Johnstown, PA
02.2024

High School Diploma -

Windber Area High School
Windber, PA
05.2023

Skills

  • Menu Memorization
  • Food Preparation
  • Beverage Preparation
  • Food Service
  • Basic Accounting
  • Food Running
  • Payment Processing
  • Engaging Personality
  • Making Change
  • Responsible Alcohol Service

Certification

Barbicide Certification

OSHA Certification

Timeline

Bartender

American Legion Post 137
03.2023 - Current

Host/Take-Out Operator/Expo Specialist

Red Lobster
06.2021 - 01.2023

No Degree - Cosmetology

Greater Johnstown Career And Technology Center

High School Diploma -

Windber Area High School

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Karah Ashbrook