Karah Gunn
Lubboc
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Dowden & Smith, Attorneys at Law
03.2012 - 01.2014
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Office Administrator
Law Office of Marvin S.C.Dang
12.2009 - 08.2010
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Reconciled account files and produced monthly reports.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
Administrative Assistance to Service Department
Bombard Electric
04.2006 - 08.2009
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
Manager
Mom and Pop’s Dry Cleaners
10.2003 - 04.2006
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
High School -
Cimarron Memorial High School
Las Vegas, NV06.2006
Skills
- Microsoft Office
- Microsoft Windows
- Filing/Editing
- Typing (55 wpm)
- Office Procedures
- Data Entry
- Telephone Skills
- Accounting
- Critical thinking
- Management Skills
- Customer Service Skills
- Hiring and Training Managers for new stores
Employmentskills
- Developed ability to work in a fast-paced atmosphere
- Maintained excellent customer relations and developed customer rapport
- Diplomatically resolved customers complaints on as-needed basis
- Accurately calculated and made daily deposits of up to $20,000
- Ability to follow instructions well and make decisions with no supervision
- Motivated and supervised 15+ employees on daily basis
- Maintained all record-keeping procedures without error
- Delegated responsibilities to employees to meet company’s expectations
- Effectively developed telephone communication skills and consistently met quotas
- Accurately download files from secure websites for processing
Timeline
Administrative Assistant
Dowden & Smith, Attorneys at Law
03.2012 - 01.2014
Office Administrator
Law Office of Marvin S.C.Dang
12.2009 - 08.2010
Administrative Assistance to Service Department
Bombard Electric
04.2006 - 08.2009
Manager
Mom and Pop’s Dry Cleaners
10.2003 - 04.2006
High School -
Cimarron Memorial High School
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