Summary
Overview
Work History
Education
Skills
Timeline
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Karah McKenzie

Sumter,SC

Summary

Dynamic and adaptable professional with a history of enhancing team efficiency and customer satisfaction at Walmart. Excelled in problem-solving and customer service, demonstrating a keen ability to improve operational workflows and foster team collaboration. Trained new employees, ensuring high-quality standards and safety. Proven track record in leadership and creativity, ready to leverage skills in a challenging new role.

Overview

7
7
years of professional experience

Work History

Team Associate

Walmart
05.2022 - 12.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Learned all required tasks quickly to maximize performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Created appealing displays for routine arrangements and special promotions.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Coordinated training sessions for new team members, ensuring seamless integration into the existing workforce structure.
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Assisted customers in selecting merchandise best suited to needs.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Assisted with inventory counts and stocking of merchandise.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Monitored and verified merchandise for proper prices and labels.
  • Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
  • Investigated and resolved production issues.

Cashier/Team Member

Arby’s
02.2018 - 11.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

Associate Of Science - Psychology

University of South Carolina Sumter
Sumter, SC

Sumter High School
Sumter, SC
05.2020

Skills

  • Decision-making capacity
  • Customer service
  • Problem-solving
  • Attention to detail
  • Positive attitude
  • Following instructions
  • Teamwork and collaboration
  • Cleaning
  • Collaboration and teamwork
  • Training and mentoring
  • Organizing work stations
  • Flexible schedule
  • Heavy lifting
  • Workplace safety
  • Product knowledge
  • Creativity and innovation
  • Willingness to learn
  • Adaptability and flexibility
  • Team building
  • Safety
  • Upselling techniques
  • Dependable and responsible
  • Critical thinking
  • Employee training

Timeline

Team Associate

Walmart
05.2022 - 12.2024

Cashier/Team Member

Arby’s
02.2018 - 11.2019

Associate Of Science - Psychology

University of South Carolina Sumter

Sumter High School

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Karah McKenzie