Accomplished Ga PreK Lead Teacher at Sunbrook Academy and Manager at Cricket Wireless, demonstrating exceptional skills in classroom management and customer satisfaction enhancement. Leveraged differentiated instruction and strategic planning to significantly improve student engagement and operational efficiency. Excelled in parent-teacher collaboration and team leadership, fostering inclusive learning environments and high-performing teams. Energetic educator with proven skills in teaching diverse subjects. Keep classrooms organized and students on-task to facilitate effective learning. Diligent and adaptable in meeting individual student needs with warm, safe educational environments.
Overview
15
15
years of professional experience
Work History
Ga PreK Lead Teacher
Sunbrook Academy at Luella
11.2009 - 09.2024
Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
Used data-driven decision-making processes to analyze student performance trends and adjust instructional practices accordingly, leading to improved outcomes.
Conferred with parents about student progress to boost family involvement and enhance student support.
Designed and executed project-based learning experiences, promoting teamwork, problem-solving skills, and real-world connections for students.
Organized field trips that enriched classroom learning experiences by connecting students with real-world applications of course concepts.
Worked one-on-one with students and student teachers to increase overall classroom success.
Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
Planned and implemented different daily activities to enhance overall development and growth of every student.
Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
Organized rooms in line with current educational thinking to maximize educational opportunities for students.
Mentored new teachers on best practices for classroom management and instructional techniques, contributing to their professional growth and effectiveness in the classroom.
Maintained patience and level-headedness in diverse situations to support student development and personal growth.
Implemented assessment tools that monitored student progress throughout the year, allowing for targeted interventions when needed to close achievement gaps.
Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
Incorporated culturally responsive teaching practices into curriculum design and delivery models promoting inclusivity within the educational setting.
Manager
Cricket Wireless
12.2017 - 08.2020
Accomplished multiple tasks within established timeframes.
Cross-trained existing employees to maximize team agility and performance.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Developed and maintained relationships with customers and suppliers through account development.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Streamlined project delivery processes, significantly reducing time to market for new product launches.
Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
Education
Specialist in Education - STEM Endorsement
Mercer University
Macon, GA
11.2025
Master of Arts -
Mercer University
Macon, GA
05.2023
Bachelor of Science -
Devry University
Decatur, Ga
10.2009
Skills
Classroom Management
Parent-Teacher Communication
Group and individual instruction
Differentiated Instruction
Timeline
Manager
Cricket Wireless
12.2017 - 08.2020
Ga PreK Lead Teacher
Sunbrook Academy at Luella
11.2009 - 09.2024
Specialist in Education - STEM Endorsement
Mercer University
Master of Arts -
Mercer University
Bachelor of Science -
Devry University
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