Karalee Mading
Richmond,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dedicated and quick-learning team player with effective communication and organization skills. Ready to take on challenges in a position using problem-solving and task prioritization skills to help team succeed.
Overview
6
6
years of professional experience
Work History
Office Assistant
Keiter
12.2022 - 06.2023
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted
- Scheduled food truck lunches during busy season
- Prepped intern areas for arrival of new interns
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
- Interacted with customers by phone, email, or in-person to provide information
- Processed Certified, Priority Express, and regular mail
- Created shipping labels for FedEx and Richmond Express deliveries
- Drove to and from post office to check P.O. box
Food Runner/Event Staff/Server/Barback
The HofGarden
05.2022 - 01.2023
- Delivered food from kitchen to tables on first, second, and third floors
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock
- Set up event facilities and equipment, cleaned areas, and organized supplies
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities
- Collaborated with vendors to secure necessary event services and supplies
- Bussed and reset tables to keep dining and work areas clean
- Decorated/set up for parties on rooftop
- Served parties between 5-75 people
- Explained menu items and suggested appropriate options for food allergy concerns
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift
- Stocked bars with sodas, juices, beer, and liquor bottles
- Took out trash as needed
- Swept and mopped as necessary, and at closing of each shift
- Put away liquor and beer orders upon arrival
Waitress
La Vita E' Bella
09.2019 - 05.2022
- Established pace of meal according to guest and party needs
- Checked in with customers periodically to assist with additional needs or requests
- Assisted kitchen staff with garnishing plates and preparing desserts and salads
- Worked in fast-paced environment, handled multiple priorities, and learned new procedures
- Handled guest needs with upbeat attitude and attention to detail
- Followed safe food handling and sanitation standards
- Stocked server areas with supplies throughout shift
- Met cleanliness targets and sanitized dining room, bathrooms, and other areas during shifts
- Cleaned tables, completed closing duties, and re-stocked tableware and supplies
- Checked with guests upon delivery of food items to promote patron satisfaction
- Set and bussed tables and maintained sanitation standards
- Addressed issues promptly and relayed complaints directly to management
- Delivered genuine hospitality and greeted customers upon arrival
- Supported team consistently, helping with hostess, food delivery and bussing needs
- Kept dining areas presentable and customer-ready, quickly handling spills and resetting tables
- Minimized complaints by keeping drinks full and delivering correct orders
- Managed customer expectations, communicating realistic food preparation times and opinions on menu items
- Increased bill totals by suggesting drinks, desserts and other add-on purchases.
Cashier
The Home Depot
10.2020 - 04.2022
- Balanced cash drawer at beginning and end of each shift
- Maintained clean, organized, and well-stocked checkout areas
- Engaged with customers while completing cash register transactions
- Stocked store shelves and end-caps with merchandise
- Provided information to customers on products or services
- Discussed promotions and special offers to customers to increase sales
- Worked with customer service leaders and managers to meet customer needs
- Approached and solved problems with initiative and sound judgment
- Promoted loyalty programs and store cards
- Enhanced shopping experiences, directing or escorting to product locations on sales floor
- Rang up customer items quickly and accurately using POS system
- Kept customers happy by quickly processing payments and bagging purchases
- Prevented losses by watching for suspicious behavior
Team Member
Blaze Pizza
11.2017 - 10.2018
- Prepped ingredients into pans for backstock
- Rolled dough balls to prep for following day
- Took pizza and salad orders
- Pressed dough
- Put sauces and toppings on pizzas according to customer's orders
- Made salads according to customer's orders
- Cooked pizzas in fire oven
- Cut pizzas, added sauces, and boxed pizzas
- Increased bill totals by suggesting drinks and desserts
- Checked on customers and cleaned dining area as necessary
Education
High School Diploma -
Glen Allen High School
Glen Allen, VA06.2019
Skills
- Problem-solving
- Merchandise exchange
- Upselling
- Cash register operation
- Customer Service
- Hospitality and Accommodation
- Complaint Resolution
- Issue Resolution
Timeline
Office Assistant
Keiter
12.2022 - 06.2023
Food Runner/Event Staff/Server/Barback
The HofGarden
05.2022 - 01.2023
Cashier
The Home Depot
10.2020 - 04.2022
Waitress
La Vita E' Bella
09.2019 - 05.2022
Team Member
Blaze Pizza
11.2017 - 10.2018
High School Diploma -
Glen Allen High School
Similar Profiles
YUTING Chen, CPAYUTING Chen, CPA
Tax Supervisor at Keiter CPAsTax Supervisor at Keiter CPAs
Hayden N LyonHayden N Lyon
Intern at Keiter Mediation LLCIntern at Keiter Mediation LLC
Corwin BernardCorwin Bernard
Emergency Room Technician at Banner Estrella Medical CenterEmergency Room Technician at Banner Estrella Medical Center