Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Karalene Aday

Summary

Adept at enhancing platform reliability and streamlining deployment processes, I significantly improved system performance at Bogus. My expertise in deployment automation, coupled with a talent for mentoring, fosters both efficiency and team growth. Achievements include developing automation scripts and leading knowledge-sharing initiatives, demonstrating both technical proficiency and leadership.

Overview

34
34
years of professional experience

Work History

Platform Engineer (2023-2024)

Bogus
01.2023 - 12.2024
  • Enhanced system reliability by conducting regular platform maintenance and updates.
  • Developed automation scripts for reducing manual deployment efforts and minimizing errors.
  • Improved platform performance with fine-tuning of infrastructure components.
  • Integrated new tools and technologies, increasing efficiency of development processes.

Subject Matter Expert

Bogus
01.2021 - 12.2023
  • Mentored junior team members, contributing to their professional growth and development.
  • Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
  • Developed effective training materials for diverse audiences, resulting in improved skillsets and increased job satisfaction.
  • Streamlined processes to increase efficiency, enabling teams to complete tasks ahead of schedule.

Desktop Engineer

Bogus
01.2010 - 12.2021
  • Created thorough documentation on system configurations, policies, and procedures for use by IT staff and end-users alike.
  • Assisted with disaster recovery planning and implementation, safeguarding critical business operations in the event of unforeseen disruptions.
  • Optimized resource allocation by analyzing usage patterns and making recommendations for hardware and software upgrades.
  • Reviewed and recorded hardware inventories by documenting serial numbers and other specifics for accurate tracking.

Help Desk Technician

Bogus
12.1997 - 12.2010
  • Provided basic end-user troubleshooting and desktop support.
  • Installed, modified, and repaired software and hardware to resolve technical issues.
  • Provided remote support to users across multiple locations, demonstrating flexibility and adaptability in problemsolving.
  • Explained technical information in clear terms to promote better understanding for non-technical users.

Computer Operator

Bogus
01.1991 - 12.1997
  • Maintained a high level of accuracy in data entry tasks, resulting in improved overall data quality.
  • Maintained spreadsheets of data across multiple systems.
  • Generated reports covering details about data, system operation, and error monitoring.
  • Improved system efficiency by monitoring computer performance and troubleshooting issues as they arose.

Education

Associate of Arts - Computer Operations

Saint Cloud Technical College
01-1991

Skills

    Software updates

  • Platform testing

Accomplishments

Creation of:

Internal Application Store

Timeline

Platform Engineer (2023-2024)

Bogus
01.2023 - 12.2024

Subject Matter Expert

Bogus
01.2021 - 12.2023

Desktop Engineer

Bogus
01.2010 - 12.2021

Help Desk Technician

Bogus
12.1997 - 12.2010

Computer Operator

Bogus
01.1991 - 12.1997

Associate of Arts - Computer Operations

Saint Cloud Technical College
Karalene Aday