Karalene Aday
Summary
Adept at enhancing platform reliability and streamlining deployment processes, I significantly improved system performance at Bogus. My expertise in deployment automation, coupled with a talent for mentoring, fosters both efficiency and team growth. Achievements include developing automation scripts and leading knowledge-sharing initiatives, demonstrating both technical proficiency and leadership.
Overview
34
34
years of professional experience
Work History
Platform Engineer (2023-2024)
Bogus
01.2023 - 12.2024
- Enhanced system reliability by conducting regular platform maintenance and updates.
- Developed automation scripts for reducing manual deployment efforts and minimizing errors.
- Improved platform performance with fine-tuning of infrastructure components.
- Integrated new tools and technologies, increasing efficiency of development processes.
Subject Matter Expert
Bogus
01.2021 - 12.2023
- Mentored junior team members, contributing to their professional growth and development.
- Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
- Developed effective training materials for diverse audiences, resulting in improved skillsets and increased job satisfaction.
- Streamlined processes to increase efficiency, enabling teams to complete tasks ahead of schedule.
Desktop Engineer
Bogus
01.2010 - 12.2021
- Created thorough documentation on system configurations, policies, and procedures for use by IT staff and end-users alike.
- Assisted with disaster recovery planning and implementation, safeguarding critical business operations in the event of unforeseen disruptions.
- Optimized resource allocation by analyzing usage patterns and making recommendations for hardware and software upgrades.
- Reviewed and recorded hardware inventories by documenting serial numbers and other specifics for accurate tracking.
Help Desk Technician
Bogus
12.1997 - 12.2010
- Provided basic end-user troubleshooting and desktop support.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Provided remote support to users across multiple locations, demonstrating flexibility and adaptability in problemsolving.
- Explained technical information in clear terms to promote better understanding for non-technical users.
Computer Operator
Bogus
01.1991 - 12.1997
- Maintained a high level of accuracy in data entry tasks, resulting in improved overall data quality.
- Maintained spreadsheets of data across multiple systems.
- Generated reports covering details about data, system operation, and error monitoring.
- Improved system efficiency by monitoring computer performance and troubleshooting issues as they arose.
Education
Associate of Arts - Computer Operations
Saint Cloud Technical College
01-1991
Skills
Software updates
- Platform testing
Accomplishments
Creation of:
Internal Application Store
Timeline
Platform Engineer (2023-2024)
Bogus
01.2023 - 12.2024
Subject Matter Expert
Bogus
01.2021 - 12.2023
Desktop Engineer
Bogus
01.2010 - 12.2021
Help Desk Technician
Bogus
12.1997 - 12.2010
Computer Operator
Bogus
01.1991 - 12.1997
Associate of Arts - Computer Operations
Saint Cloud Technical College