Karalina Knechtel
Fulton,Kansas
Summary
Dynamic and results-oriented professional with a proven track record, adept in customer service and problem-solving. Excelled in fast-paced environments, enhancing team efficiency and customer satisfaction. Demonstrated strong work ethic and multitasking abilities, contributing significantly to operational success. Experienced with customer service in high-volume restaurants. Utilizes strong teamwork and multitasking skills to ensure efficiency and quality. Knowledge of food preparation and safety standards, ensuring clean and organized workspace. Offering strong interpersonal skills and quick ability to learn and adapt in fast-paced environment. Brings understanding of customer service principles and ability to perform tasks such as food preparation and cash handling.
Overview
4
4
years of professional experience
Work History
Pizza Shop Assistant
Domino's Pizza
09.2024 - Current
- Managed phone orders professionally, providing clear communication and accurate order details to kitchen staff.
- Collaborated with team members for smooth operations during busy hours, minimizing wait times for customers.
- Contributed to positive work environment by maintaining open communication with coworkers and supervisors.
- Handled food deliveries responsibly by packaging orders securely and delivering within specified timeframes.
- Developed strong product knowledge to make personalized recommendations for customers based on their preferences.
Wait Staff Member
Smoked Creations Bbq
08.2023 - Current
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
Wait Staff Member
Sharky's Pub & Grub
03.2021 - 07.2023
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Restocked ice, condiments, and snacks.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Greeted customers and provided friendly, knowledgeable service.
Education
Bachelor of Arts - Applied Psychology
Ottawa University
Ottawa, KS05-2025
Associate of Arts - General Studies
Fort Scott Community College
Fort Scott, KS05-2023
Skills
- Strong work ethic
- Fast learner
- Efficient multitasking
- Reliability and punctuality
- Adaptability to change
- Phone etiquette
- Complaint resolution
- Telephone etiquette
- Positive attitude
- Teamwork
- Customer service
- Problem-solving
Timeline
Pizza Shop Assistant
Domino's Pizza
09.2024 - Current
Wait Staff Member
Smoked Creations Bbq
08.2023 - Current
Wait Staff Member
Sharky's Pub & Grub
03.2021 - 07.2023
Bachelor of Arts - Applied Psychology
Ottawa University
Associate of Arts - General Studies
Fort Scott Community College
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