Karalina Zhamoitsina

Promoted from Inventory Team Lead due to strong performance and leadership skills.

• Managed daily operations to ensure efficient workflow and process adherence, while identifying areas of deficiency and performing root-cause analysis to solve problems.
• Conducted regular audits to ensure compliance with company standards, collaborating with General and District Managers to implement improvements and maintain safety protocols.
• Maintained accurate inventory levels for coffee, machines, and accessories; processed shipments and handled damaged or defective products appropriately.
• Led staffing efforts including recruitment, onboarding, training, and real-time coaching to support employee development and performance.
• Executed visual merchandising strategies aligned with corporate brand standards.
• Resolved escalated customer issues professionally, maintaining brand integrity under pressure.

• Trained and mentored team members on operational procedures and safety protocols, ensuring consistent and efficient inventory handling.
• Led receiving and inspection of incoming inventory, resolving discrepancies such as incorrect quantities or missing items through collaboration with suppliers.
• Monitored inventory trends to forecast stock requirements, adjusting product allocation and improving inventory turnover.
• Investigated discrepancies between physical inventory and system records; implemented corrective measures to prevent future issues.
• Worked closely with supply chain partners to improve delivery timelines and product availability.