Karalyn Jennings
Callahan
Summary
Dedicated customer service professional known for strong problem-solving and effective communication skills. Proven ability to enhance client satisfaction and resolve issues efficiently.
Overview
4
4
years of professional experience
Work History
Bank of America
Jacksonville
10.2025 - 12.2025
- Assisted customers with account inquiries and transaction issues.
- Provided information on banking products and services to clients.
- Resolved customer complaints through effective communication strategies.
- Demonstrated strong problem-solving skills in challenging situations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Purchasing Agent
IMSC, LLC
Jacksonville
08.2021 - 07.2025
- Managed vendor relationships to ensure timely delivery of supplies.
- Processed purchase orders using IMSC's procurement software efficiently.
- Reviewed and approved invoices, ensuring accuracy before payment processing.
- Performed regular price comparisons between different suppliers for similar items.
- Contacted vendors to determine order status and communicate discrepancies with shipments.
Education
High School Diploma -
West Nassau High School
Callahan, FL05-2018
Skills
- Customer service
- Procurement software
- Vendor negotiation
- Supply chain management
- Effective communication
- Problem solving
- Attention to detail
- Relationship building
- Conflict resolution
- Time management
- Multitasking
- Clerical support
- Organization
- Calm under pressure
- Dependable and responsible
- Microsoft Word
- Communication
- Friendly, positive attitude
- Problem resolution
References
References available upon request.
Timeline
Bank of America
10.2025 - 12.2025
Purchasing Agent
IMSC, LLC
08.2021 - 07.2025
High School Diploma -
West Nassau High School