Results-driven professional skilled at optimizing operations, solving problems, and building strong relationships with clients, stakeholders, and teams. Motivated to leverage experience and expertise to drive impact and tackle new challenges.
In my role as a Human Resources & Recruitment Specialist, I represented the agency at recruiting events and job fairs to attract top talent while managing full-cycle recruitment through Smart Recruiters, Eventbrite, and HRIS platforms (PMS, Prise, NYCAPS). I oversaw the NYC DDC Summer Internship Program for 2023 and 2024, coordinating recruitment, onboarding, and engagement initiatives for interns. My responsibilities included reviewing hiring packages, processing promotions, and ensuring compliance with internal policies, as well as facilitating onboarding processes such as I-9 verification, ID and fingerprint processing, and OSHA training. I maintained accurate employee records, processed documentation, and provided administrative support, ensuring adherence to HR protocols and legal requirements.
Empowered students to overcome academic, emotional, and social challenges by delivering personalized guidance and actionable goal-setting strategies. Led peer counseling programs that fostered a supportive campus culture, connected students with critical resources, and collaborated with academic boards to implement initiatives that enhanced learning conditions. Applied strategic problem-solving to improve student engagement, well-being, and overall academic success.
Optimized office efficiency by streamlining document management, payroll processing, and HRIS recordkeeping. Led smooth onboarding processes for new hires, ensured accurate and compliant employment documentation, and implemented workflow improvements that enhanced team productivity.
Supported hospital operations by efficiently managing front desk communications, coordinating deliveries of supplies, equipment, and patient dietary needs, and supporting clerical staff. Provided proactive tech support to patients and visitors, troubleshooting Wi-Fi and other technology issues to ensure a seamless and positive hospital experience.