Karamia Montalvo
Cortland
Summary
Dynamic professional with a strong background in customer service from A&W Restaurants and the US Army National Guard. Proven ability to thrive in fast-paced environments while maintaining attention to detail. Skilled in critical thinking and service-oriented communication, ensuring high-quality service and efficient task completion under pressure.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
25 Uniform
US Army National Guard
09.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
Carhop
A&W® Restaurants
10.2022 - 08.2024
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
Education
High School Diploma -
Cortland High School
Cortland NY06-2024
Associate of Science - Liberal Arts And Sciences
Tompkins Cortland Community College
Dryden, NY05-2024
Skills
- Optimistic mindset
- Team-oriented cooperation
- Service-oriented communication
- Critical thinking and resolution
- Detail-oriented analysis
- Prioritization and scheduling
- Composed in high-stress situations
Certification
- Certified Signal Support Specialist, U.S. Army
U.S. Army Iron Soldier
Award presented to the Soldier with the highest score on the Army Combat Fitness Test.
Timeline
25 Uniform
US Army National Guard
09.2024 - Current
Carhop
A&W® Restaurants
10.2022 - 08.2024
High School Diploma -
Cortland High School
Associate of Science - Liberal Arts And Sciences
Tompkins Cortland Community College
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