Karamoko Gakou
New York,NY
Summary
Professional and customer-focused Unarmed Security Officer with experience providing security services in luxury retail, museum, and commercial building environments. Trained with Allied Universal and experienced in access control, visitor management, lobby security, CCTV monitoring, patrol operations, and maintaining a safe and professional environment. Skilled at interacting with employees, visitors, tenants, and clients while enforcing security procedures and providing excellent customer service. Known for professionalism, reliability, attention to detail, and the ability to remain calm during challenging situations. Seeking a corporate security, lobby, concierge, access control, or security operations position.
Professional Unarmed Security Officer providing security services across luxury retail and commercial spaces. Trained with Allied Universal in access control, visitor management, and CCTV monitoring. Recognized for maintaining professionalism and calmness in challenging situations while delivering exceptional customer service.
Overview
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1
Certification
Work History
UNARMED SECURITY OFFICER
Allied Universal
New York, USA
- Provided professional unarmed security services in luxury retail, public, and commercial environments.
- Maintained a safe and secure environment for employees, visitors, tenants, and clients.
- Controlled access points, verified identification, and followed site security procedures.
- Assisted with visitor management, customer service, and front desk/lobby operations.
- Monitored assigned areas and CCTV systems to identify suspicious activity and security concerns.
- Conducted patrols and safety checks according to post orders.
- Completed Daily Activity Reports (DARs), incident reports, and shift documentation accurately.
- Responded professionally to security incidents, disturbances, and emergency situations while following established procedures.
- Communicated effectively with supervisors, employees, visitors, and building personnel.
- Maintained a professional appearance and provided a high level of customer service.
- Assigned Locations: Louis Vuitton Luxury Retail Store, Museum, and Commercial Building
DELIVERY DRIVER
- Delivered customer orders accurately while maintaining professionalism and reliability.
- Planned efficient routes and managed time-sensitive deliveries.
- Communicated with customers and resolved service issues effectively.
- Followed safety procedures and company standards.
CAR WASH ATTENDANT
- Provided quality customer service while performing vehicle cleaning and detailing services.
- Operated equipment safely and maintained a clean work environment.
- Assisted customers and handled requests professionally.
Education
Associate Degree - Nursing
Borough of Manhattan Community College (BMCC)
High School Diploma -
Skills
- Unarmed Security Operations
- Luxury Retail Security
- Corporate & Building Security
- Lobby & Concierge Security
- Access Control & Badge Verification
- Visitor Registration & Management
- CCTV Monitoring
- Daily Activity Reports (DAR)
- Incident Reporting
- Patrol Operations
- Emergency Response Procedures
- Customer Service Excellence
- Conflict Resolution & De-escalation
- Professional Communication
- Team Collaboration
- Attention to Detail
- Basic Microsoft Office
Certification
- New York State Security Guard License
- 8-Hour Pre-Assignment Training
- 16-Hour On-the-Job Training
Timeline
CAR WASH ATTENDANT
DELIVERY DRIVER
UNARMED SECURITY OFFICER
Allied Universal
Associate Degree - Nursing
Borough of Manhattan Community College (BMCC)