Karan Anand
Chicago,IL
Summary
Senior Data Scientist with over 6 years of experience in advanced analytics, machine learning, and large language models (LLMs). Proven track record of delivering data-driven solutions, leading cross-functional projects, optimizing business processes, and driving cost savings through innovative technology applications. Skilled in identifying patterns and trends in complex datasets to generate actionable insights for strategic decision-making.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Data Scientist
Unum
07.2024 - Current
- Led a proactive service over text project, leveraging claimant call data and existing text campaigns to identify opportunities for improvement. This analysis guided the business in transitioning from event-based to proactive messaging, reducing call volume by 28% and saving over $150K in operational costs.
- Developed a custom Retrieval-Augmented Generation (RAG) application, integrating LLMs with tailored prompts to extract insights from internal PDFs. This solution accelerated response times to critical business questions, driving faster decision-making and improving operational efficiency.
- Evaluated emerging technologies from multiple software vendors, to identify the best fit for the organization’s infrastructure and future projects. Provided strategic recommendations that guided the selection of tools for cross-functional initiatives.
Data Scientist
Unum
12.2022 - 07.2024
- Reduced delays in claims lifecycle by 1.5 days through data analysis to identify optimal timing for requesting medical documents and implementing stage gate triggers to streamline process.
- Improved IVR systems by analyzing transcripts from 200K+ calls using OpenAI and other LLM's with prompt engineering. Identified key drivers of claim status inquiries through clustering and introduced new IVR menu options, reducing agent calls by 15% within three months.
- Translated business requirements into actionable, data-driven solutions by collaborating with C-level executives, delivering insights that directly supported organization’s strategic objectives.
Senior Analyst - Analytics and BI
Cummins Inc
12.2021 - 11.2022
- Led cross-functional supply chain analytics projects, from requirements gathering to dashboard development and end-user training by managing a team of 4 offshore BI Developers.
- Delivered predictive dashboards for future demand vs. capacity across warehouses, improving capacity planning by 40%.
- Analyzed customer purchasing trends across product lines, driving an 18% improvement in aftermarket customer support.
- Simplified complex technical concepts into actionable insights for stakeholders and cross-functional teams.
Business Intelligence Analyst - Global Supply Chain
Cummins Inc
10.2020 - 12.2021
- Led the development of an order lifecycle dashboard, replacing a 20-year-old legacy system, and enabling real-time tracking for 500+ users.
- Partnered with Power BI developers to optimize dashboard performance, cutting report load times to under 2 seconds.
- Redesigned order discrepancy reports to identify critical errors in submitted orders, enabling fulfillment teams to take swift corrective actions.
- Delivered 16+ dashboards by developing SQL queries and Python scripts tailored to customer reporting needs.
- Conducted UAT and post-launch validations, ensuring seamless functionality for end users.
IT Solution Analyst - Global Supply Chain
Cummins Inc
06.2018 - 10.2020
- Automated real-time order updates by introducing triggers in Oracle system, reducing customer incidents by 17%.
- Redesigned solution architecture to enhance order accuracy, reducing promise date mismatches by 85%.
- Spearheaded ERP deployment projects, to unify order management systems across 5 different business units.
- Developed a data conversion tool for customer orders, saving 40+ hours of manual analysis across plants.
Education
Master of Science - Analytics
Georgia Institute of Technology
Atlanta04-2024
Bachelor of Science - Information Technology
Indiana University Bloomington
Indiana05.2018
Skills
- Python
- Pandas
- SQL
- Numpy
- R
- Power BI
- Regression Modelling
Certification
GenAI with Large Language Models - DeepLearning.AI
Timeline
Senior Data Scientist
Unum
07.2024 - Current
Data Scientist
Unum
12.2022 - 07.2024
Senior Analyst - Analytics and BI
Cummins Inc
12.2021 - 11.2022
Business Intelligence Analyst - Global Supply Chain
Cummins Inc
10.2020 - 12.2021
IT Solution Analyst - Global Supply Chain
Cummins Inc
06.2018 - 10.2020
Master of Science - Analytics
Georgia Institute of Technology
Bachelor of Science - Information Technology
Indiana University Bloomington
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