Karanvir Bhinder
Summary
Dependable Fulfillment Associate successful at meeting challenging productivity objectives. Well-organized and comfortable lifting up to 100 pounds. Knowledgeable about shipping, receiving and tracking procedures and skilled in operating forklifts, pallet jacks and scanners.
Overview
5
5
years of professional experience
Work History
Cashier Team Lead
Big 5 Sporting Goods
11.2018 - 02.2021
- Used POS system to enter orders, process payments and issue receipts.
- Processed refunds and exchanges in accordance with company policy.
- Alleviated customer service needs with policy-appropriate solutions.
- Contributed to a positive work environment by proactively addressing conflicts among team members.
- Helped customers complete purchases, locate items, and join reward programs.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Managed staffing levels to provide optimal support for cash register operations.
- Collaborated with management to develop strategies for improving the overall shopping experience.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
Manager's Assistant
Big 5 Sporting Goods
02.2021 - 02.2022
- Performed research to collect and record industry data.
- Volunteered to help with special projects of varying degrees of complexity.
- Supported company leaders by managing budgets, scheduling employee hours and organizing itinerary.
- Monitored security to protect employees, customers and property.
- Reviewed sales and gross profit report to assess company efficiency.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Scheduled meetings and managed calendar.
- Attended monthly sales meetings and reported pertinent information to employees.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Mentored team members to enhance professional development and accountability in workplace.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Fulfillment Clerk
Target
04.2022 - Current
- Participated in regular staff meetings to share best practices, address challenges, and discuss opportunities for improvement within the fulfillment department.
- Aided manager in developing and implementing new processes and procedures to improve fulfillment process.
- Optimized storage space utilization by regularly reorganizing inventory based on item popularity and seasonal trends.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Operated forklifts and pallet jacks to safely transport and manage materials to and from warehouse.
- Communicated with customers to verify information, fill out appropriate paperwork and carry out specified requests.
- Followed procedures at all times for personal and team safety.
- Selected and filled orders from stock to fulfill customer requirements.
Education
Bachelor of Arts - History
California State University - Stanislaus
Turlock, CA05.2024
GED -
Modesto Junior College
Modesto, CA05.2020
High School Diploma -
Oakdale High School
Oakdale, CA05.2017
Skills
- Order Processing
- RFID Tracking
- Palletizing
- Correct labeling
- Recordkeeping skills
- Customer Service
- Conflict Resolution
- Training and mentoring
- Issue Resolution
- Microsoft Office
- Honest and Dependable
- Training and Development
- Verbal and written communication
- Computer Skills
- Performance Management
- Budget Management
- Expense Tracking
- Time Management
- Strategic Planning
- Goal Setting
- Teamwork and Collaboration
- Marketing
- Staff Management
- MS Office
- Hiring and Training
- Cost Control
- Schedule Management
- Human Resources Management
- Operations Management
- Staff Development
Timeline
Fulfillment Clerk
Target
04.2022 - Current
Manager's Assistant
Big 5 Sporting Goods
02.2021 - 02.2022
Cashier Team Lead
Big 5 Sporting Goods
11.2018 - 02.2021
Bachelor of Arts - History
California State University - Stanislaus
GED -
Modesto Junior College
High School Diploma -
Oakdale High School
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