Karan Patel
Valdosta,GA
Summary
Proactive and caring worker with 8 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
7
7
years of professional experience
Work History
Motel Manager
Palace Inn
Baytown, TX
05.2022 - 08.2022
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Provided exceptional service and assistance to guests upon check-in.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Provided services efficiently and with high level of accuracy.
- Increased customer service ratings through personable service.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Prepared bills for customers and delivered to rooms on day of check-out.
- Oversaw day-to-day operations of 40 room hotel with staff of 8 employees.
Warehouse Associate
FedEx:Ground
Natick, MA
06.2021 - 09.2021
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Checked packages and merchandise for damage and notified vendors.
- Consistently lifted materials weighing as much as 100 pounds.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
Courier
Vista Clinical Diagnostics
Clermont, FL
04.2017 - 01.2021
- Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Drove safely at all times to avoid accidents and harm.
- Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
- Tracked delivery information, mileage and fuel use while on shift.
- Followed company policies and procedures during shift.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management and peers.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Reported suspected mechanical issues quickly to supervisor for remediation.
- Picked up medical specimens from 14 businesses within 200 square mile territory daily.
Customer Service Associate
Clermont Community Pharmacy
Clermont, FL
01.2015 - 03.2017
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Math Tutor
Lake Sumter State College, South Lake Campus
Clermont, FL
05.2016 - 08.2016
- Explained math concepts in caring and encouraging environment to help kids thrive and learn.
- Supported students with helpful study habits and exam strategies.
- Used positive reinforcement, repetition and review to help students master challenging material.
- Met with students and discussed educational goals and expectations.
- Worked with students in classrooms or home environments to provide educational support.
- Organized group tutoring sessions to help students struggling in similar areas.
- Administered feedback to students using positive reinforcement techniques to encourage and build confidence.
Education
Associate of Arts - Sports & Exercise Science
Lake Sumter State College
Clermont, FL12.2017
High School Diploma -
East Ridge High School
Clermont, FL05.2013
Skills
- Facility Management
- Strategic Planning
- Guest Accommodations
- Complex Problem-Solving
- Active Learning
- Guest Experiences
- Operational Efficiency
- Customer Experience Improvement
- Learning Strategies
- Hotel Reservations
- Personnel Supervision
- Mobile Devices
- Room Inspections
- Constructive Feedback
- Telephone Etiquette
- Office Supplies and Inventory
Timeline
Motel Manager
Palace Inn
05.2022 - 08.2022
Warehouse Associate
FedEx:Ground
06.2021 - 09.2021
Courier
Vista Clinical Diagnostics
04.2017 - 01.2021
Math Tutor
Lake Sumter State College, South Lake Campus
05.2016 - 08.2016
Customer Service Associate
Clermont Community Pharmacy
01.2015 - 03.2017
Associate of Arts - Sports & Exercise Science
Lake Sumter State College
High School Diploma -
East Ridge High School
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