Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karan Sohal

Chatsworth,CA

Summary

Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects. Skilled Dispatcher focused on keeping delivery and customer service operations on track. Thoroughly monitors traffic patterns and adjusts driver routes for efficiency. Well-liked by drivers and administration. Enthusiastic cashier's to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of customer service and training in store productivity. Motivated to learn.

Overview

5
5
years of professional experience

Work History

Dispatcher

7 Mile Transportation
Arleta, CA
01.2018 - 03.2022
  • Directed dispatching, routing and tracking of 13 fleet vehicles.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Closely monitored dispatch board to triage and prioritize over 80 daily calls.
  • Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Processed orders, ran bulk pick sheets, processed and printed invoices and created daily shipping logs.

Cashier

7-eleven
North Hollywood, CA
02.2021 - 01.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Collected and authorized payments of guests.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

Associate of Arts - Arts

Cal State Los Angeles
Los Angeles, CA
03.2009

High School Diploma -

Parkland High School
El Paso, TX
06.2007

Skills

  • Service Coordination
  • Work Order Preparations
  • Territory Communications Oversight
  • Call Center Software
  • Customer File Maintenance
  • Work Crew Dispatch
  • Effective Communication

Timeline

Cashier

7-eleven
02.2021 - 01.2022

Dispatcher

7 Mile Transportation
01.2018 - 03.2022

Associate of Arts - Arts

Cal State Los Angeles

High School Diploma -

Parkland High School
Karan Sohal