Karanvir Bhinder
Oakdale,CA
Summary
Experienced Store Manager with a background in retail operations and employee supervision. Strengths include inventory management, customer service, and team leadership. Demonstrated ability to enhance store's performance through strategic planning and implementation of sales campaigns. Proven record of success in fostering an environment that promotes teamwork and exceptional customer service. Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals. Trustworthy Cash Handler recognized for ability to manage financial transactions with speed and accuracy. Highly productive in fast-paced environments, ensuring tasks are completed efficiently. Skilled in cash management, transaction reconciliation, and customer service. Excel in communication, teamwork, and problem-solving to provide exceptional customer experience and support organizational objectives.
Overview
7
7
years of professional experience
Work History
Fulfillment Expert
Target
Riverbank, California
05.2022 - Current
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Selected products and items from shelves and pallets for customer orders.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Ensured compliance with company policies and safety regulations at all times.
Store Manager
River Road General Store
Oakdale, CA
08.2017 - Current
- Managed daily banking activities such as deposits and withdrawals.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Developed relationships with suppliers to negotiate better prices.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Prepared monthly reports on sales figures, expenses, profits.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Processed customer payments by cash or credit card accurately and efficiently.
- Calculated and counted change quickly.
Assistant Manager
Big 5 Sporting Goods
Oakdale, California
10.2020 - 02.2022
- Reviewed completed work to verify consistency, quality, and conformance.
- Established processes for monitoring customer satisfaction levels.
- Resolved conflicts between team members in an effective manner.
- Implemented quality control measures to uphold company standards.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Recruited and trained new employees to meet job requirements.
- Managed customer service inquiries and complaints in a timely manner.
- Analyzed business performance data and forecasted business results for upper management.
- Maintained up-to-date knowledge of company products and services.
- Created reports on sales trends, inventory levels, and financial data.
- Read and analyzed incoming memos, submissions and reports to determine significance and plan distribution.
Cashier
Big 5 Sporting Goods
Oakdale, California
11.2018 - 11.2020
- Greeted customers promptly and responded to questions.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Followed company security procedures for handling large sums of money.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Answered customer questions and provided store information.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained work area and kept cash drawer organized.
Education
Bachelor of Arts - History
Stanislaus State University
Turlock05-2024
Skills
- Shipping coordination
- Troubleshooting techniques
- Safety compliance
- Order verification
- Workload prioritization
- Team collaboration
- Quality control
- Workplace organization
- Time management
- Record keeping
- Store operations oversight
- Store operations
- MS office proficient
- Accurate cash handling
- Staff management
- Relationship building and management
- Goals and performance
- Cash management
- Operations management
- Outstanding communication skills
- Reliable
- Employee training
- Bank deposit procedures
- Customer relations
Languages
Punjabi
Native/ Bilingual
English
Native/ Bilingual
Hindi
Professional
References
References available upon request.
Timeline
Fulfillment Expert
Target
05.2022 - Current
Assistant Manager
Big 5 Sporting Goods
10.2020 - 02.2022
Cashier
Big 5 Sporting Goods
11.2018 - 11.2020
Store Manager
River Road General Store
08.2017 - Current
Bachelor of Arts - History
Stanislaus State University
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