Karapet Aznauryan
North Hollywood,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Operations Manager
LA West Collision Center
03.2020 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding, and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Increased profit by streamlining operations.
Legal Assistant
The KazaryanLaw Firm, PC
01.2019 - 12.2019
- Organized documents to manage paper and electronic filing systems of clients.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
- Scheduled appointments, court appearances, and depositions for busy law firm.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
- Prepared for court hearings by organizing and summarizing documents, preparing exhibits, and reviewing evidence.
- Conducted legal research, compiled and organized evidence, and identified relevant legal articles and statutes to use for legal proceedings.
- Communicated pertinent information to clients via phone, email, and mail.
- Contacted clients to schedule appointments and discuss the progress of cases.
Sales Manager
GMSLA Leasing
04.2017 - 11.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
Education
Bachelor of Science - Business Administration And Management
Glendale Community College
Glendale, CA08.2024
High School Diploma -
Herbert Hoover High School
Glendale, CA06.2019
Skills
- Product Management & Cost Containment
- Budget Development and Management
- Meeting Support
- Purchase Order Preparation
- Clerical Staff Oversight
- Payment Distribution & Billing Adjustments and Refunds
- Customer Buying Habits & Closing Sales
- Investigate Claims
- Customer Service
- Estimating Software
- Incentive Initiatives
- Work Coordination & Schedule Management
Timeline
Operations Manager
LA West Collision Center
03.2020 - Current
Legal Assistant
The KazaryanLaw Firm, PC
01.2019 - 12.2019
Sales Manager
GMSLA Leasing
04.2017 - 11.2018
Bachelor of Science - Business Administration And Management
Glendale Community College
High School Diploma -
Herbert Hoover High School
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