Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Karas Gentry

Medina

Summary

Dedicated customer service professional with strong communication and collaboration skills. Experienced in providing exceptional support, ensuring customer satisfaction, and managing time effectively. Experience with people, in all walks of life at every level, providing opportunities for connection and insight from average, daily interactions.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Teacher's Assistant

Primrose School
Strongsville, OH
03.2023 - 03.2024

Provided care for children, primarily infant and toddle age but also children up to nine years old.

Customer Service Representative

David's Bridal
Strongsville, OH
08.2022 - 08.2023
  • Welcome and greet guests upon arrival
  • Check in guests for scheduled appointment and schedule appointments for walk-in customers
  • Answer the phones and schedule appointments
  • Organize dresses, restock appropriately, place dresses on hold, check stock throughout the region, steam dresses
  • Routinely touch base with guest to accommodate needs
  • Finalize orders

Seasonal Advisor

Best Buy
Strongsville, OH
10.2021 - 12.2022
  • Greeting customers with a warm and welcoming smile.
  • Answering questions about specific products and finding the best product for the customer.
  • Helping customers checkout items.
  • Returning items for customers and completing their return in the system correctly and efficiently.
  • Answering questions about specific products and finding the best product for the customer.
  • Working professionally and respectfully with coworkers and customers.
  • Maintaining a neat and clean workspace.

Barista

Starbucks
Strongsville, OH
08.2021 - 10.2021
  • Crafted high-quality beverages following precise recipes and customer preferences.
  • Managed cash register operations, ensuring accurate transactions and balanced cash drawers.
  • Maintained cleanliness and organization of workstations to comply with health regulations.
  • Ensuring correct orders in a timely manner for the customer

Education

Bachelor of Science -

Bachelor of Science - Psychology, Forensics Focus

Southern New Hampshire University
Hooksett, NH
04-2027

Skills

  • Collaboration
  • Communication, both written and oral
  • Critical Thinking
  • Detail oriented
  • Emotional Intelligence
  • Time Management
  • Customer support
  • Teaching
  • Service
  • Phone etiquette

Certification

CPR certified

First aid certified

Timeline

Teacher's Assistant

Primrose School
03.2023 - 03.2024

Customer Service Representative

David's Bridal
08.2022 - 08.2023

Seasonal Advisor

Best Buy
10.2021 - 12.2022

Barista

Starbucks
08.2021 - 10.2021

Bachelor of Science -

Bachelor of Science - Psychology, Forensics Focus

Southern New Hampshire University