Organizes team events to promote a positive work environment.
Coordinates with other departments to ensure projects were completed on time.
Ensures compliance with company policies and procedures.
Facilitates communication between different departments in order to resolve issues quickly.
Creates and maintains accurate records of departmental activities, personnel documents, and project timelines.
Delegates work to staff, setting priorities and goals.
Maintains calendars of upcoming events, meetings, and deadlines.
Provides leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
Recommends solutions related to staffing issues and proposed procedural changes to management.
Recruits, interviews, and selects employees to fill vacant roles.
Consults with managers to resolve problems relating to employee performance, office equipment, and work schedules.
Interprets and explains work procedures and policies to brief staff.
Guides employees in handling difficult or complex problems.
Researches and prepares reports required by management or governmental agencies.
Discusses job performance problems with employees, identifying causes and issues to find solutions.
Trains employees on best practices and protocols while managing teams to maintain optimal productivity.
Conducts intentional, interactive supervision, mentoring, and coaching in person and substantive conversations weekly to support ongoing employee development and the LSI program.
Identifies and recommends ongoing LSIP training and transfer of learning in collaboration with the Division Manager and Legal Training Specialist.
Coordinates and monitors the 90-365 Training Plan for LSIPs.
Monitors and reviews LSI Paralegal entries into the SWAN portal and the SWAN monthly portal reports for each LSIP to ensure accuracy of data and efficacy of program outcomes.
Coordinates and conducts site visits with County Liaisons to enhance relationships and support the LSI Program.
Attends Voce and SWAN meetings as required.
Co-facilitated 'Excavating the Web' training for LSIP and Network staff.
Participated in the transition team to onboard the new LSI Research and Quality Assurance Specialist.
Participated in the LSI/IRC Sub-Committee.
Participated in the Portal Report Review Subcommittee.
Current member of the Trauma Strategic Council.
Current member of the LSI 101 Sub-Committee.
SWAN LSI Paralegal
Voce
Camp Hill, PA
10.2010 - 08.2019
Drafted, review petitions, and proposed orders.
Drafted legal documents, including motions and stipulations.
Facilitated case review meetings.
Attended court and support solicitor during hearings.
Assisted with preparation of Interstate Compact Placement Requests and assure necessary documentation is included pursuant to ICPC regulations prior to being sent to PA State compact Administrator.
Assisted county in ensuring compliance with the requirements of Indian Child Welfare Act (ICWA)
Redacted files and legal documents, as directed by the solicitor.
Conducted legal research as requested.
Assisted with completion of post-adoption contracts.
Performed diligent searches to locate parents, relatives, or other potential permanency resources or connections for children in care.
Developed and refine the Diligent Search process in the county.
Assisted with county policy creation and modification.
Participated in LSI Project Team Alpha Research Subcommittee.
Participated in LSI Job-Function Subcommittee.
Contributed to the maintenance of Children and Youth databases for children in order to more effectively track their movement through the legal system.
Facilitated and/or trained on approved LSI Training topics.
Utilization of CPCMS, including PacFile.
County Caseworker II
Bedford County Children and Youth Services
Bedford, PA
06.2003 - 10.2010
Maintained accurate records of client files and updated them as needed.
Advised families on financial matters, such as budgeting and credit counseling.
Attended staff meetings, trainings, and conferences for professional development purposes.
Supported clients in developing independent living skills, such as managing finances and finding employment opportunities.
Investigated allegations of abuse or neglect and reported findings according to protocol.
Conducted home visits to assess the living environment of clients.
Compiled statistical data related to caseloads and other program activities, as requested by supervisors or administrators.
Participated in court hearings, when necessary, in order to represent the interests of the agency.
Developed individual service plans with clients in order to ensure that their needs were being met.
Assessed and evaluated clients' needs to determine eligibility for assistance programs.
Provided support services, such as housing placement, job placement, and transportation assistance.
Monitored compliance of court orders related to child custody cases.
Prepared reports detailing case progress notes and outcomes.
Maintained accurate records of all client interactions in the database system.
Responded promptly to inquiries from clients regarding their cases or concerns they may have had.
Facilitated communication between county departments, state offices, and other agencies regarding client services issues.
Provided case management services, including crisis intervention and referrals to community resources.
Documented all client contacts accurately, in accordance with departmental standards.
Contributed expert testimony to support legal cases.