Kareem Balance
Sagamore Beach,MA
Summary
Organized and dependable restaurant server successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Always dedicated to supplying guests with clean, comfortable dining experiences.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Sagamore Counseling
04.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Direct Support Professional
Synergy Family Home Services
08.2017 - 02.2022
- Documented residents' mental status, sleep and eating patterns in medical record books
- Entertained, conversed and read aloud to keep patients mentally alert
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs
- Determined specific needs and provided most appropriate level of care/services to ensure patient well-being.
Volunteer
Nomad Alliance
01.2020 - 12.2021
- Volunteered with groups and organizations to help make measurable differences for program recipients
- Helped program leadership with planning and fundraising responsibilities
- Spoke with community organizations to further drive outreach efforts and highlight program successes
- Engaged in community outreach to support program mission
- Helped program leaders with administrative support duties
- Completed clerical tasks and office duties to open full-time employees up for more critical work
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
Restaurant Busser
Market Street Grill
01.2015 - 02.2017
- Kept a close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Worked well in diverse team settings by partnering with others to complete tasks.
Education
GED -
Salt Lake Community College
Salt Lake City, UT12.2013
Skills
- Certified in first aid and CPR
- Flexible schedule availability
- Customer Service-Oriented
- Pre-bussing operations
- Table Bussing
- Food Running
- Server Support
- Food Preparation
- Inventory Management
- Excellent teamwork
- Adaptable to change
Timeline
Administrative Assistant
Sagamore Counseling
04.2024 - Current
Volunteer
Nomad Alliance
01.2020 - 12.2021
Direct Support Professional
Synergy Family Home Services
08.2017 - 02.2022
Restaurant Busser
Market Street Grill
01.2015 - 02.2017
GED -
Salt Lake Community College
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