Kareem Gardner
Mount Laurel
Summary
Accomplished professional with extensive experience in customer service and recruitment spanning over two decades. Exceptional at establishing rapport with clients and assessing candidate fit for roles. High-level strategic thinker with a commitment to excellence in performance. Expertise in defining job requirements and evaluating talent.
Overview
15
15
years of professional experience
Work History
Human Resources Business Partner
Sohostudio LLC/Tilebar
02.2023 - Current
- Provided day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
- Analyzed trends and metrics in partnership with the HR Manager to develop solutions, programs, and policies.
- Provided HR policy guidance and interpretation.
- Schedules interviews; oversees preparation of interview questions and other hiring and selection materials.
- Assists with the interview process, attending and conducting interviews with managers, directors, and other stakeholders.
- Collaborates with the hiring manager and/or other human resource staff during the offer process, identifying and recommending salary ranges, incentives, start dates, and other pertinent details.
- Launch onboarding tasks for new hires and process I9/ E verify, and background checks.
- Manage employee reimbursements and submit to payroll for processing.
- Assist in Team Member employment verifications, unemployment claims and worker compensation document processing.
- Plan and meet with employee engagement committee to schedule and plan engagement events.
- Maintain company swag program for team member recognition.
- Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
- Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.
- Assists, facilitates, and implements all phases of the recruitment process on an as needed basis.
- Collaborates with department managers to identify and draft detailed and accurate job descriptions and hiring criteria.
- Identifies and implements efficient and effective recruiting methods and strategies based on the available role, industry standards, and the needs of the organization.
- Assists with job postings and advertisement processes; internally and externally.
- Schedules interviews; oversees preparation of interview questions and other hiring and selection materials for the leadership team.
- Collaborates with the hiring manager and/or other human resource staff during the offer process to ensure that all pertinent information has been relayed.
- Ensures compliance with federal, state, and local employment laws and regulations, and company policies.
- Attends and participates in job fairs and recruiting sessions.
- Assists team members with questions regarding pay, benefits etc.
- Use HRIS to keep track of employee moves, termination, pay, and anything else related to the employee life cycle.
- Provides administrative support to upper HR leaders as needed.
Office Manager
FedEx Office
06.2016 - 02.2023
- Ensured an exceptional store experience that engaged and retained my client base and team members and supported the FedEx brand experience.
- Understood & executed all operational and store sales activities to guarantee the store exceeded our financial and customer experience targets.
- Accomplished my daily job duties including accounts receivable, inventory reports, daily sales recaps, and bank deposits.
- Took active ownership of all store controls including but not limited to Standard Operating Procedures, financials, safety, security, scheduling and compliance with state and federal laws and system management.
- Flexible with my schedule - My work hours were based on business needs and store operating hours.
- Led Multiple teams to win FedEx Offices Highest Award & Recognition through a contest (Presidents Club) held yearly by the company.
Parts Manager
Pepboys/Autoplus
03.2011 - 08.2019
- Provided training and development of the team on assigned shifts by monitoring goals and providing feedback.
- Coached, counseled, and provided feedback to team members pertaining to their performance, accountability and to confirm adherence of company policies and standards.
- Kept communication with our DM to ensure deadlines were met and quality checks were being completed.
- Maintained continuous communication with the team pertaining to goals, performance metrics, customer issues & company initiatives.
- Orchestrated & executed Planogram Resets, Overflow Inventory Control, Reverse Logistics, & Directed Overstock Returns.
- Planned and oversaw the store’s Inventory dept. & operational function for all three lines of business.
Education
Associate of Science - Criminal Justice
ITT- Technical Institute
Bensalem, PABachelor's Degree - Business Administration & Human Resources Management
Western Governors University
Utah Labor Center Condominium, UTSkills
- Communication and interpersonal skills
- Emotional awareness
- Flexibility and adaptability
- Persuasion and influence
- Analytical thinking
- Microsoft Office proficiency
- Collaborative teamwork
- Solution-oriented mindset
- Strong leadership abilities
- Detail-oriented approach
ACTIVITIES AND INTERESTS
Golf, NASCAR, Cooking, Hiking, Biking, Traveling
United States Army
- PFC: 82C
- June 1999 – Aug 2001
Timeline
Human Resources Business Partner
Sohostudio LLC/Tilebar
02.2023 - Current
Office Manager
FedEx Office
06.2016 - 02.2023
Parts Manager
Pepboys/Autoplus
03.2011 - 08.2019
Associate of Science - Criminal Justice
ITT- Technical Institute
Bachelor's Degree - Business Administration & Human Resources Management
Western Governors University