Twenty years of experience as Program Director overseeing youth, adult, and senior population programs, showcasing significant expertise and leadership across diverse sectors, including healthcare, education, and community development.
Overview
25
25
years of professional experience
1
1
Certification
Work History
EDUCATION SPECIALIST
P256Q @ St. John's Residence for Boys
Staten Island, NY
02.2025 - Current
Establish working relationships with community-based organizations and stores to provide work or volunteer opportunities for NSP youth.
Conduct job placement assistance through scheduling, coordinating interviews for our youth. Individualized work and volunteer opportunities are geared toward the career interests of youth.
Work collaboratively with Case Planners and other team members to ensure that information regarding educational and vocational needs is communicated across the multidisciplinary team.
Identify both educational and vocational training needs, and programs for youth, geared towards their career interests.
Establish working relationships with community-based organizations and stores to provide work or volunteer opportunities for resident youth.
Connect residents to vocational programs and/or job opportunities in their home community.
Follow up with the school placement/vocational program to ensure the youth is successfully transitioning into the community and set up additional aid if the youth is struggling in school or work.
Ensure case progress notes are entered into CNNX in a timely manner, but not less than required by the Program Director, or agency policy.
Act as a liaison between the agency, the Board of Education, the local school district, the community advisory board, and youth organizations.
CENTER DIRECTOR
ARCHCARE
New York, NY
01.2023 - 08.2024
Implemented leadership in providing comprehensive assessments germane to recreation therapy, socialization, and coordination for PACE participants as part of the PACE interdisciplinary team.
Lead and coordinated daily Wellness Center operations to ensure quality service, efficiency of operations, and systems.
Facilitated compliance with program standards and policies.
Participated in the hiring, training, evaluation, and disciplining of assigned staff according to program policy and procedures.
Coordinated staff development and training for direct staff.
Collaborated in the daily interdisciplinary team briefing to assure the ongoing communication of participant issues, and the appropriate supervising and monitoring of participant progress and decline.
Documented changes in the participants' condition and details of care provided by completing all required PACE documentation and ensuring compliance with program standards and policies.
Contributed to developing and implementing systems in the day center, and assures that the day center and its equipment are well maintained in a clean and safe manner.
Contributed to developing and monitoring the budget for center operations.
Recommended, developed, and implemented new and revised policies, procedures, and workflows in consultation with the Director of Wellness & Creative Therapies/Senior Director of Operations to improve the quality of services, and maximize productivity and efficiency of operations.
Advocated with other program supervisors, managers, directors, to assure solid communication and coordination of care between disciplines, along with the appropriate identification of quality improvement, education, and team-building needs.
Ensured that the center was appropriately staffed, and that adequate supervisory staff were available during hours of operation.
Boosted marketing and intake staff to coordinate the admission process for applicants, and assures the smooth transition of applicants through the intake process at the center.
Provided and encouraged excellent customer service to participants in the center.
Corresponded in program and health system meetings, including, but not limited to, interdisciplinary team meetings, family meetings, staff meetings, in-service and training programs, and Quality Improvement activities.
Maintained flexibility in schedule, and responded to unexpected emergencies and changes in workload, in order to fulfill responsibilities.
YOUTH PROGRAM DIRECTOR
CENTER FOR COMMUNITY ALTERNATIVES
Brooklyn, NY
10.2021 - 11.2022
Facilitated daily operations for programs at Horizons and Crossroads Juvenile Detention Centers.
Developed partnerships with diverse work readiness and credentialing programs to enhance offerings.
Cultivated outreach to implement recreation programs at both facilities.
Executed program budgets and managed ACS contracts for both centers.
Supervised a team of professional facilitators to ensure effective program delivery.
Coordinated equipment purchases to support all recreational programs.
Recorded attendance, prepared weekly notes, and completed quarterly evaluations, including facilitator assessments and youth feedback.
PROGRAM DIRECTOR
D.O.E. LEARNING LAB at JCC of STATEN ISLAND
Staten Island, NY
09.2020 - 06.2021
Managed all aspects of Learning Lab program, ensuring operational efficiency.
Organized logistics including schedules, lesson plans, meals, supplies, and program needs.
Fostered positive relationships with stakeholders including parents, funders, and community partners.
Ensured compliance with DOH regulations and contractual obligations for program safety.
Recorded accurate attendance data and met deadlines for database entry.
Collaborated in interviewing, training, and managing program staff and volunteers.
Monitored classroom activities to maintain structure and educational standards.
Evaluated staff ethics and conduct, addressing concerns as needed.
PROGRAM DIRECTOR
HOLLISWOOD CENTER FOR REHAB
Hollis, NY
04.2017 - 03.2020
Executed engaging weekly activity programs tailored to needs of 275 residents.
Developed monthly calendars outlining diverse programs and activities.
Managed seven recreation workers, ensuring optimal staffing through effective scheduling.
Maintained compliance with documentation requirements, including MDS and care plans.
Participated in daily morning meetings and QAPI sessions to enhance operational effectiveness.
Promoted special programs and outings, enhancing resident participation and enjoyment.
PROGRAM DIRECTOR
SERVICES FOR THE UNDERSERVED
Bronx, NY
02.2016 - 01.2017
Developed and evaluated programs targeting needs of underserved populations.
Ensured regulatory compliance and adherence to organizational standards across all programs.
Collaborated with senior leadership to establish strategic objectives for service delivery.
Conducted needs assessments to identify service gaps and improvement opportunities.
Supervised program staff, facilitating guidance, support, and professional development.
Fostered a collaborative and inclusive team culture.
Managed program budget, ensuring financial sustainability and accountability.
Monitored expenditures and identified cost-effective solutions for program needs.
PROGRAM DIRECTOR
NYS VETERANS AFFAIRS
St. Albans, NY
07.2014 - 01.2016
Designed and implemented programs to address unique needs of veterans, focusing on recreation and wellness.
Developed quality assurance policies to uphold agency standards for recreation therapy.
Executed planning and development of therapeutic and recreational programs for residents.
Evaluated scheduled programs to ensure effective delivery and alignment with objectives.
Organized training sessions for 8 subordinate staff members to foster professionalism.
Established performance standards to maintain high-quality service delivery.
PROGRAM DIRECTOR
P.S.Q023 @ QUEENS CHILDREN'S CENTER
Bellerose, NY
10.2001 - 01.2014
Designed and implemented educational and recreational programs tailored to the diverse needs of children.
Created curricula, planned programs and activities, and ensured inclusivity.
Fostered performance evaluations and ongoing professional development to ensure high-quality service delivery.
Developed and managed the program budget.
Ensured compliance with all local, state, and federal regulations regarding child care and education.
Maintained accurate records, and submitted timely reports to relevant authorities.
Regularly assessed program effectiveness through surveys, feedback, and performance metrics, and made necessary adjustments to enhance service delivery.
Successfully expanded the range of programs offered, resulting in an increase in enrollment, and improved behavior of youth participants.
ART THERAPIST
BRONX CHILDREN'S CENTER
Bronx, NY
02.2000 - 09.2001
Conducted initial assessments to understand the emotional, cognitive, and social needs of each child.
Facilitated individual and group art therapy sessions where children expressed themselves creatively through various art forms, such as drawing, painting, sculpture, and collages.
Served as a member of the treatment team, providing advice and consultation on recreation services.
Conducted individual interviews with youth participants and reviewed their personal and medical records to assess their recreational interests and appropriate needs.
Developed and implemented individualized treatment plans that outline therapeutic goals based on the child's needs, preferences, and progress.
Organized and implemented three additional new programs into the daily schedule of activities.
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