Goal-oriented very good with communication .F02 fire guard certification Also Security guard certification.Top performance New York Skyride Empire State Building
Work History
Driver/Loader
3 Years
CTK Trucking Logistics | 08.2023 - Current
Currently Still Employed Part time
9175350544
Ticket agent for Statue of Liberty
1 Year
All Attraction Tours | 07.2024 - 07.2025
646-864-4598
Ticket Agent independent contractor
2 Years 11 Months
Top View Sightseeing | 07.2021 - 06.2024
212-664-0300
Self Testing
1 Year 2 Months
Covid testing | 03.2020 - 05.2021
Sneaker Authenticator
1 Year
Stock X | 02.2019 - 02.2020
Reason for leaving: Relocation
Ticket Agent Manager
2 Years 6 Months
Robin & Sons Enterprise: View NYC | 07.2015 - 01.2018
First point of contact for visitors/tourist to Liberty and Ellis Island providing Knowledge of tourism in NYC.
Initiates contact with potential visitors engaging in conversation about Boat Cruise, knowing all pricing/attraction info.
Develops and trains all prospective Ticket Agents.
Displays positive energetic character to satisfy visitors while experiencing attractions, providing excellent customer service.
Provides visitors with correct information about the ferry arrival/departure times ensuring schedules and signs are posted.
Drives and breaks daily sales goals finalizing sales of Boat Cruise tickets using mobile machines.
Ticket Agent
2 Years 4 Months
NY SKYRIDE: Empire State Building | 03.2013 - 07.2015
Initiated contact with potential NY SKYRIDE guests by providing information regarding NY SKYRIDE.
Finalized sales of NY SKYRIDE tickets using mobile machines taking all forms of payment excluding checks.
Cashing out at the end of the shift maintaining daily sales goals and quotas driven.
Displayed an outgoing energetic personality and positive attitude at all times.
Had no aversion to the elements during all seasons Knowledge of tourism industry/NYC.
Dairy Clerk
11 Months
Pathmark | 04.2012 - 03.2013
Cleaned and sanitized all work surfaces, utensils and equipment in accordance with Department of Sanitation and QA standards.
Provided customers with prompt, courteous service and assistance at all times.
Accurately recorded markups/downs, in-store use of merchandise, and bad merchandise/ spoilage write off while maintaining Unit Price Labels (Tags) on merchandise.
Unloaded and secured received product in appropriate refrigerated storage areas using power or hand jack, carts, and U-boats.
Was aware of temperatures and operating condition of refrigerated storage abiding to all Local, State and Federal health and civil code regulation as they pertain to the Dairy operation.
Grocery Clerk
1 Year 1 Month
Kroger | 02.2011 - 03.2012
Ensured that inbound shipment is properly offloaded and packed to avoid damage.
Performed promotional functions by telling customers of newly introduced items on special promotion, located products, and assisted customers in making buying decisions to drive sales.
Performed inventory control, stock, replenishment, and remove/replace damaged/expired merchandise.
Operated cash register when necessary to make checking of prices, bagging of products, and checkout faster for the customer.
Sales Associates
11 Months
Finish Line | 03.2011 - 02.2012
Provided outstanding customer service by consistently greeting customers delivering positive experience, understanding their needs, recommending products and ultimately executing the sale.
Met and exceeded personal sales goals while working productively with the team to work towards collaborative goals.
Executed and maintained visual merchandise standards while ensuring accuracy of in store promotions and markdowns.
Organized shipments, transfers & merchandise as necessary.
Education
- Related Studies in Business Marketing
ASA College | Brooklyn, NY | 01.2013
Skills
Empathic listener and persuasive speaker
Excellent presentation and negotiation skills
Results-driven with a competitive attitude
Able to Operate Under Pressure
Possess entrepreneurial spirit
Confident
articulate
and professional speaking abilities
Quick learner that is adaptable to any environment
Proven success in initiating
promoting
and maintaining strong interpersonal relations
LANGUAGES
Native in English
Basic Mandarin, Japanese, Portuguese, French, and Spanish
AWARDS
Top Sales Performer of 2016 which increased company sales by 35% - Robin & Sons Enterprise: View NYC