Kareem Reynolds
Charlotte,NC
Summary
Quality-driven production leader with proven success in organizing workflows and coordinating resources to meet challenging goals. Industrious professional and resourceful problem-solver with persistent approach to tackling operational concerns. Good decision-making and team-building abilities with open and clear communication style.
Overview
11
11
years of professional experience
Work History
Production Manager
terrazzo
Charlotte, NC
05.2023 - Current
- Monitored staff training and output to meet compliance, productivity and revenue goals.
- Implemented strategies to reduce waste while maintaining high-quality standards.
- Monitored the daily operations of the production team, providing guidance and support as needed.
- Coached and mentored employees to develop and enhance career skills.
- Planned production operations while establishing priorities and sequences for manufacturing processes.
Tax Preparer
Liberty Tax Service
Charlotte, NC
12.2015 - 04.2017
- Evaluated financial situations of individual taxpayers and businesses to determine appropriate actions for reducing taxes owed or increasing refunds due.
- Filed electronically through approved software programs.
- Assisted customers with any questions they had about their taxes or filing status.
- Offered year-round support for any amendments or audits required by IRS.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Customer Service Representative
Iqor
Charlotte, NC
02.2013 - 06.2016
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Identified opportunities for upselling additional products or services based on customer needs.
- Monitored inventory levels to ensure sufficient stock for orders.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
Maintenance Technician
City View (Charlotte) South Point Apt (Greensboro)
Charlotte, NC
07.2017 - nov
- Trained junior technicians on best practices for machine operation and repair.
- Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
- Diagnosed mechanical problems using visual inspections and test instruments.
- Adjusted machine settings according to manufacturing specifications.
- Troubleshot complex electrical and mechanical issues with minimal downtime.
- Ensured proper functioning of facility's HVAC system by performing regular maintenance checks.
- Maintained accurate records of all maintenance activities performed.
- Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
- Ordered parts, supplies or equipment from catalogs or suppliers.
Education
High School Diploma -
Woodmont High School
Piedmont, SC05-2005
Skills
- Project Management
- Production Optimization
- Root Cause Analysis
- Customer Support
- Optimizing production output
- Maintenance Planning
Timeline
Production Manager
terrazzo
05.2023 - Current
Maintenance Technician
City View (Charlotte) South Point Apt (Greensboro)
07.2017 - nov
Tax Preparer
Liberty Tax Service
12.2015 - 04.2017
Customer Service Representative
Iqor
02.2013 - 06.2016
High School Diploma -
Woodmont High School
Similar Profiles
Michael MajcherMichael Majcher
Tile Setter at Tile And Terrazzo Local 21Tile Setter at Tile And Terrazzo Local 21
Noah TaralaNoah Tarala
Busser/Support Worker at il terrazzoBusser/Support Worker at il terrazzo
Jackie BeldenJackie Belden
Social Media Manager at Dr. Terrazzo of FloridaSocial Media Manager at Dr. Terrazzo of Florida
Anthony MooreAnthony Moore
IT Site Lead/Event Livestream Coordinator at BallertvIT Site Lead/Event Livestream Coordinator at Ballertv
Christopher PurcellChristopher Purcell
Team Member Development Manager at Lifetime Athletic ClubTeam Member Development Manager at Lifetime Athletic Club