Talented Automotive professional with strong background working on all types of vehicles. Quick to identify mechanical issues and complete repairs. Bringing strong work ethic and record of reliability. Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities. Knowledgeable automotive professional with background servicing both foreign and domestic vehicles. Experienced in servicing brakes, exhaust systems and engines for diverse makes and models. Frequently commended for work quality and speed.
Overview
26
26
years of professional experience
Work History
Auto Mechanic Technician Supervisor
Four Seasons Hotels And Resorts
03.2006 - 02.2024
Upheld company reputation by consistently delivering high-quality workmanship and maintaining strong customer relationships.
Enhanced vehicle performance by conducting thorough diagnostics and identifying necessary repairs.
Troubleshot electrical systems, pinpointing issues quickly to minimize downtime for clients'' vehicles.
Reduced client complaints by providing timely and accurate services for various automobile issues.
Evaluated client vehicles for additional repair needs during routine service appointments, offering recommendations based on findings.
Repaired or replaced malfunctioning components using appropriate tools, enhancing overall vehicle functionality.
Assisted customers in understanding their vehicle''s maintenance requirements, promoting preventative care measures.
Improved customer satisfaction with efficient repair work, ensuring vehicles were returned in optimal condition.
Performed routine maintenance tasks such as oil changes, filter replacements, tire rotations, and brake inspections to ensure vehicle longevity.
Collaborated with team members to diagnose complex vehicle issues and develop effective solutions.
Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Analyzed vehicle data using advanced diagnostic equipment.
Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
Auto Mechanic
Pancho's Auto Repairs
01.1999 - 03.2006
Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
Maintained a safe working environment by adhering to safety procedures and proper use of tools and equipment.
Maintained vehicle records by recording service and repairs.
Performed routine maintenance and repair of vehicles, trailers and other motorized and educational program equipment.
Reduced downtime for customers by completing most repair tasks within specified time estimates.
Assisted less experienced mechanics in troubleshooting difficult problems, fostering teamwork across the shop floor.
Delivery Driver
DHL
07.1998 - 01.1999
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
provides courteous customer service
Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.