Kareem Williams

• Worked quickly to maintain productivity goals
• Followed safety protocols and procedures to minimize

workplace accidents.

• Used RF scanners to track orders and verify accuracy.
• Verified proper labeling and identification on all orders before shipment.
• Sorted and organized items in designated areas for easy access.
• Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
• Operated manual and electric pallet jacks to move merchandise.
• Scanned and verified UPC codes for all products to aid in identification.
• Conducted periodic inventory audits to verify accuracy.
• Operated farming equipment to move goods safely from fields to collection points.
• Picked and packed order items.
• Kept work areas neat, clean and free from debris.
• Stocked shelves, racks and cases with new or transferred merchandise.
• Followed orders precisely for correct items, sizes and quantities.
• Prepared and checked outbound shipments for accuracy.
• Reviewed printed tickets or digital orders to get item numbers and merchandise locations.

• Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
• Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
• Worked with front-of-house staff to move tables and adjust seating to accommodate groups with special requests.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Assisted managers with quickly resolving service- and food-related issues.
• Leveraged POS system to manage sales transactions, process credit cards, and print receipts.
• Trained new hostesses on customer service best practices and restaurant policies to maintain high service standards.
• Used cash registers and credit card machines to cash out customers.
• Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
• Monitored seating areas and checked restrooms regularly to keep them spotless.