Summary
Overview
Work History
Education
Skills
Timeline
KAREEMAH  MCDOWELL

KAREEMAH MCDOWELL

Property Manager
Boca Raton,FL

Summary

Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions. Self-motivated, winning at proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.

Overview

15
15
years of professional experience

Work History

Administrator on Duty

Kings Brook Jewish Medical Center, NYC
01.2018 - 11.2022
  • Developed strategies to maximize revenue, control expenses and improve performance goals of department.
  • Recruited, hired and trained staff to properly execute programs and services.
  • Developed annual budgets and provided financial oversight by recommending budget adjustments and other cost improvement measures.
  • Provided leadership in analyzing, defining and improving business processes and solving complicated financial issues.
  • Allocated services and resources to improve and maintain services and enhance profitability.
  • Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
  • Computerized office activities, maintained customer communications and tracked records through delivery.
  • Collected, validated and distributed information to employees.
  • Aided colleagues, managers and customers through regular communication and assistance.
  • Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
  • Confirmed accurate completion of forms and reports for admission, transfer or discharge of each program participant.
  • Oversaw successful planning and execution of staff meetings, parties and events.
  • Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies.
  • Conducted in-depth troubleshooting of program problems and employee concerns and recommended corrective actions to resolve issues.
  • Managed bi-weekly payroll employees, as well as insurance matters, workman's compensation and compliance reporting.
  • Maximized branding outreach by facilitating marketing initiatives.

Property Manager

United Property Management
New York, NY
02.2010 - 03.2017
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Maintained sufficient number of units market-ready for lease.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Handled disciplinary actions, performance appraisals and terminations of company staff.
  • Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
  • Developed, reviewed and submitted property operating and capital budgets.
  • Prepared specifications, solicited bids and approved subcontracts for building services.
  • Developed and executed plan to achieve and maintain 85% or better rate of occupancy.
  • Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
  • Boosted occupancy 50% by leveraging market knowledge and successful promotional strategies.
  • Trained and motivated leasing staff during bi-monthly trainings.
  • Decreased operating costs 12% by implementing cost control procedures.

Admission Representative

NY EDGE
01.2014 - 01.2017
  • Contacted, interviewed, evaluated, and enrolled prospective students, providing thorough customer service and attention to individual circumstances
  • Maintained appropriate follow-up communication with potential students regarding status of their applications for admission, financial aid, and schedule of study
  • Conducted outbound phone calls and generated personal leads to maintain required satisfactory results and successful performance
  • Facilitated admissions process for prospective students by providing information regarding programs and costs and participating in community outreach events
  • Educated students about programs and eligibility requirements, reviewed applications and related documentation for compliance, and provided admission application assistance
  • Engaged participants in identified programs to maximize client enrollments and provide optimal customer service, building lasting relationships with students
  • Devised and executed strategies for open enrollment and garnered brand awareness of University from efforts
  • Performed all required administrative functions of enrollment, including retaining files, documentation creation, data entry, and discussing financial matters
  • Provided information to students about programs, funding, and potential start dates
  • Developed strategic retention efforts to retain students falling behind, missing from class, or unsatisfied with their program selection.
  • Supported students through admissions process by answering questions and assisting with forms.
  • Explained admissions procedures and courses offered to potential students.
  • Reviewed admissions applications to check students' eligibility for acceptance.
  • Scheduled 20+ appointments per Day to meet with students face-to-face and discuss education plans.
  • Collaborated with various departmental staff to organize activities, presentations and meetings for potential enrollees.
  • Spoke to groups of prospective students about enrollment, institution benefits and features during information sessions.
  • Attracted and recruited students by communicating attentive information via phone and email.
  • Maximized enrollment working closely with students and parents to boost conversion rates of prospective students to 70%.
  • Met prospective students, offered information and represented institution by attending high school events.
  • Conducted interviews with participants to assess eligibility.
  • Explained questions in better detail for interviewees to allow truthful answers.

Education

ASN - Nursing

Keiser University, Fort Lauderdale, FL
07.2025

Licensed Real Estate Agent - Real Estate

NYS Real Estate Institute, New York, NY
03.1999

High School Diploma -

South Shore High School, Brooklyn, NY
06.1993

Skills

  • Develop and implement sales strategies and processes to facilitate rapid growth and profitability
  • Lead teams to achieve sales goals and designing incentive plans in competitive market
  • Remarkable ability to engage audience while discussing communications methods
  • Proficient in use of social media and other online communications platforms
  • Strong work ethic, self-starter, highly organized, and the ability to work independently
  • Ability to meet deadlines without compromising accuracy and excellent product quality
  • Strong ability to work independently and effectively with staff members on multi-disciplinary team
  • Ability to establish professional rapport with and instill confidence in clients and team members
  • Strong analytical, technical, negotiation, written & verbal communications and interpersonal skills
  • Performance Monitoring
  • Office Management
  • Quality Patient Care

Timeline

Administrator on Duty - Kings Brook Jewish Medical Center, NYC
01.2018 - 11.2022
Admission Representative - NY EDGE
01.2014 - 01.2017
Property Manager - United Property Management
02.2010 - 03.2017
Keiser University - ASN, Nursing
NYS Real Estate Institute - Licensed Real Estate Agent, Real Estate
South Shore High School - High School Diploma,
KAREEMAH MCDOWELLProperty Manager