Kareem L. Bell
Woodbridge,VA
Overview
18
18
years of professional experience
Work History
Class A CDL Truck Driver
FedEx Freight
02.2022 - Current
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Operated with safety and skill to avoid accidents and delays.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Dropped and hooked trailers and changed configuration of equipment.
- Handled load documentation, obtained signatures, and provided copies to destination staff.
Class A CDL Truck Driver
Mondelez International
11.2018 - 02.2022
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Operated with safety and skill to avoid accidents and delays.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Dropped and hooked trailers and changed configuration of equipment.
Plan Configuration Analyst
Dominion National
10.2015 - 11.2018
- Suggested software and hardware modifications to reduce lag time and improve overall speed.
- Assisted with employee and manager benefits inquiries and routinely handled complex questions and resolutions.
- Maintained sensitive information with strict confidentiality and modeled ethics, professionalism and service orientation in employee interactions.
Customer Service/Inventory Control
Meridian Imaging
02.2005 - 10.2015
- Configured hardware, devices, and software to set up work stations for employees.
- Researched product and issue resolution tactics to address customer concerns.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Documented support interactions for future reference.
- Investigated and resolved customer inquiries and complaints quickly.
Education
Diploma -
TC Williams High School
Certification - Comptia A+
Nova Community College
Manassas, VA07.2023
Skills
- Adaptability and Flexibility
- Effective Communication
- Efficient and Detail-Oriented
- Critical Thinking
- Order Management
- Closing Tickets
Timeline
Class A CDL Truck Driver
FedEx Freight
02.2022 - Current
Class A CDL Truck Driver
Mondelez International
11.2018 - 02.2022
Plan Configuration Analyst
Dominion National
10.2015 - 11.2018
Customer Service/Inventory Control
Meridian Imaging
02.2005 - 10.2015
Diploma -
TC Williams High School
Certification - Comptia A+
Nova Community College