Kareena Poirier
South Easton,MA
Summary
Dynamic Store Manager with extensive experience at 7-Eleven, excelling in customer service and inventory management. Proven track record in training and mentoring staff, enhancing sales performance through strategic merchandising. Recognized for fostering a positive shopping environment and implementing effective promotional displays, driving customer loyalty and operational efficiency.
Overview
1
1
Certification
Work History
Store Manager
7-eleven
- Assisted in managing daily store operations to ensure efficient workflow.
- Learned inventory management systems for tracking stock levels and product availability.
- Supported team members in maintaining high standards of customer service and satisfaction.
- Adapted quickly to various retail environments and tasks, demonstrating flexibility and willingness to learn.
- Collaborated with staff to execute promotional displays and enhance product visibility.
- Contributed to maintaining a clean and organized store environment for optimal shopping experience.
Assistant Store Manager
7-Eleven
- Assisted in daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored new staff on customer service standards and operational protocols.
- Managed inventory levels, conducting regular stock checks to prevent shortages or overages.
- Implemented promotional displays to enhance product visibility and drive sales performance.
- Resolved customer issues promptly, fostering a positive shopping experience and loyalty.
- Analyzed sales data to identify trends, recommending adjustments to optimize product offerings.
Store Associate
7-Eleven/Tedeschi
- Assisted in managing daily store operations to ensure efficient workflow.
- Learned inventory management systems for tracking stock levels and product availability.
- Supported team members in maintaining high standards of customer service and satisfaction.
- Adapted quickly to various retail environments and tasks, demonstrating flexibility and willingness to learn.
- Collaborated with staff to execute promotional displays and enhance product visibility.
- Contributed to maintaining a clean and organized store environment for optimal shopping experience.
Education
High School Diploma - Animal Science
Bristol County Agriculture High School
Dighton, MA06.1999
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Store opening and closing
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Team leadership and coaching
- Inventory management
- Store merchandising
- Cash management
- Retail inventory management
- Shift scheduling
- Employee training
- Inventory control
- Recruitment and hiring
- POS systems
- Goals and performance
- Team building and leadership
- Team motivation
- Recruiting and hiring
- Operations management
- Leadership development
- Store displays
- Policies and procedures
- Supply ordering
- Staff management
- Staff supervision
- Sales expertise
- Employee scheduling
- Accurate cash handling
- Work Planning and Prioritization
- Opening and closing procedures
- Documentation and reporting
- Relationship building and management
- Strategic thinker
- Operations
- Order management
- Sales strategies
- Team development
- Retail sales techniques
- Product merchandising
- Payroll management
- Sales professional
- Customer response
- Accurate money handling
- Bank deposit procedures
- Loss prevention
- Loss prevention procedures
- Inventory oversight
- Operational efficiency
- Bank and safe deposits
- Sales analysis
- Strategic planning
- Retail merchandise quality standards
- Performance reviews
- Sales coaching
- Maximizing profitability
- Pricing strategies
- Flexible schedule
- Sales promotions
- Leading staff meetings
- Merchandise planning
- Vendor management
- Personnel development
- Advertising and marketing
- Delegating work
- Competitor monitoring
- Special events
- Marketing and promotions
- Project management
- Culture development
- Talent recruitment
- Employee terminations
- Operations oversight
- Promotional planning
- Risk management
- Hourly shift management
- Process improvements
- Budget development
- Database management
- Systems and software expertise
- Financial operations management
- Security system monitoring
- Revenue generation
- Mathematical aptitude
- Budget administration
- Root-cause analysis
- Partnership building
- Program implementation
- Report generation
- Program administration
- Verbal and written communication
- Team building
- Customer feedback analysis
- Market analysis
Certification
Servesafe
Timeline
Store Manager
7-eleven
Assistant Store Manager
7-Eleven
Store Associate
7-Eleven/Tedeschi
High School Diploma - Animal Science
Bristol County Agriculture High School
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