Self-assured individual bringing exemplary performance. Determined to exceed expectations.
Overview
10
10
years of professional experience
Work History
Compliance, Registration Specialist
Hilltop Securities Inc., A Hilltop Holdings
06.2022 - Current
Enhanced company compliance by developing and implementing comprehensive policies and procedures.
Maintained strong relationships with regulators, promoting open communication and fostering a culture of transparency.
Stayed current on industry regulations by attending seminars, workshops, and other professional development opportunities.
Assisted in the preparation of regular reports for senior management, detailing compliance activities and progress towards established goals.
Kept informed regarding pending industry changes, trends or best practices.
Evaluated existing policies regularly, identifying areas for improvement and recommending revisions as needed.
Identified deficiencies, discrepancies, misinformation and compliance issues in order to determine ineligibility or acceptance status and return non-compliant packages to states for resolution.
Prepared documentation and records for upcoming audits and inspections.
Application Support Specialist
Hilltop Securities Inc., A Hilltop Holdings
09.2017 - 06.2022
Provided training to end users on new and updated systems and software.
Analyzed and troubleshot integration issues related to system configuration, data, maps and workflows.
Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
Installed, configured and provided ongoing configuration management for 12 custom applications.
Administrative Assistant/ Ap Representative
MonkeySports
07.2017 - 09.2017
Reconciled vendor statements and handled payment complaints or discrepancies
Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Executive Assistant
Elite One Staffing
12.2014 - 02.2017
Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
Restaurant Manager
Le Taco/Scotch and Sausage
07.2014 - 06.2015
Processed AP/AR reports, managed payroll and pay adjustments
Monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met
Worked with senior-level management to create fair and consistent HR policies and procedures during re-branding overhaul exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions
Initiated negotiations regarding vendor contracts and kept updated records of contracts
Education
GED -
Martin High School
Arlington, TX
2006
Skills
FINRA Gateway
NFA, EDGAR, SEC and MSRB
Sales Force, FIS and REG ED
Effective problem solving
Invoicing
Compliance understanding
Attention to Detail
Timeline
Compliance, Registration Specialist
Hilltop Securities Inc., A Hilltop Holdings
06.2022 - Current
Application Support Specialist
Hilltop Securities Inc., A Hilltop Holdings
09.2017 - 06.2022
Administrative Assistant/ Ap Representative
MonkeySports
07.2017 - 09.2017
Executive Assistant
Elite One Staffing
12.2014 - 02.2017
Restaurant Manager
Le Taco/Scotch and Sausage
07.2014 - 06.2015
GED -
Martin High School
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