Karel Kasongo

Strategic Partnerships · Client Relationship Management · Contract Negotiation · Operational Planning · Revenue Growth Strategies · Team Leadership · Project Oversight · CRM Tools · Market Expansion · B2B Sales Development

• Assisted in developing marketing materials that showcased our products and services effectively, attracting new clientele.
• Maintained accurate records of all prospecting activities using CRM software tools for effective lead tracking and follow-up efforts.
• Developed knowledge of company products and services to make suggestions according to customer needs.
• Reviewed invoices, payment requests, and expense reimbursements prior to approval.

• Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
• Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
• Market Research · Go-to-Market Strategy Design · Competitive Analysis · Customer Segmentation · Data-Driven Strategy Development · Dashboard Creation (Power BI) · Cross-Border Market Entry Support · Stakeholder Presentation · Data Cleaning & Analysis · Business Model Evaluation
• Improved business processes by analyzing current practices and recommending optimization strategies.

• - Spearheaded customer acquisition and served as the primary contact for new clients in the general cargo import department, overseeing the seamless tracking of merchandise between warehouses. Ensured timely completion and approval of customs forms and declarations for smooth logistics operations.
• - Executed targeted lead generation strategies, yielding a 5% boost in new customer acquisitions for the general cargo import department.
• - Implemented an efficient organization model, reducing processing times by 15% for tracking tariff items and enhancing overall logistics.
• - Maintained processing pace during a system shutdown by working on manual filings for customs declaration, ensuring continuity for two weeks.

• Managed end-to-end event coordination and promotion for US Angels Investors, increasing engagement by 30% through strategic marketing channels and facilitating seamless deal reviews and operations.
• - Conducted regular "deep dive" call screenings, enhancing team efficiency by participating in 20+ screening sessions monthly.
• - Organized and promoted events, achieving a 25% increase in attendance through effective use of social media, Eventbrite, and Meetup coordination.
• - Facilitated deal reviews after training, ensuring thorough evaluations and contributing to a 15% improvement in deal assessment accuracy.