Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Karel Kouda

Summary

My qualifications lie where I've spent the most amount of time in my professional career, and that has been in the bar/restaurant field and in professional materials' handling. I am confidently well-versed in packing, loading and unloading items in a safe and secure manner. A clear communicator and collaborative team player with unparalleled work ethic that comes from my multiple background work history. Familiar with scheduling, customer service and compliance, and unparalleled with strong time management and conflict resolution skills. Driven to exceed expectations in all areas with resourcefulness and problem-solving strengths. Likewise, a quick learner skilled at adapting to changing demands, while maintaining high levels of customer service on busy and high-demand days. A hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. And finally, am knowledgeable about processing payments, using Point-of-sale systems and serving alcohol in a responsible way.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Warehouse Receiver

UCSD
10.2023 - 03.2024
  • Kept work areas clean, safe, and organized.
  • Checked shipments for properly labeling and palletizing to reduce risk of damage.
  • Verified order accuracy of orders and proactively corrected discrepancies.
  • Conducted thorough inspections of received products for quality assurance purposes, reporting any issues to management for resolution.
  • Maintained accurate records of shipments, receipts and inventories for ease of tracking.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Optimized storage space utilization by implementing strategic placement of products based on size, weight, and frequency of use.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Worked with suppliers to facilitate timely delivery and accurate inventory movements.
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.

Foreman/Office Assistant

Finch Moving
07.2020 - 09.2023
  • Developed strong working relationships with colleagues, fostering a positive work environment that promoted teamwork and productivity.
  • Followed verbal and written instructions to properly move and ship products.
  • Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
  • Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.
  • Demonstrated excellent teamwork skills, collaborating with fellow movers to complete tasks quickly and accurately.
  • Contributed to positive company reputation by providing exceptional customer service at all times.
  • Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
  • Reduced property damage claims by employing proper lifting techniques and utilizing padding materials to protect surfaces during moves.
  • Consistently met deadlines for moving projects by working efficiently under pressure without sacrificing quality or safety standards.
  • Maintained a high level of physical fitness, enabling the efficient completion of strenuous tasks such as lifting heavy items or navigating challenging spaces during moves.
  • Safely transported valuable items by securing them properly within the moving truck to prevent shifting during transit.
  • Completed residential and commercial moves efficiently by adhering to schedules and managing time effectively throughout the day.
  • Facilitated seamless transitions between homes or offices by coordinating efficient loading and unloading of moving trucks.
  • Enhanced customer satisfaction by carefully wrapping and packing delicate furniture items for safe transportation.
  • Streamlined the moving process by effectively disassembling and reassembling large furniture pieces.
  • Increased customer referrals by providing exceptional service, consistently arriving on time, and exceeding expectations.
  • Maintained clean and organized moving trucks, ensuring all equipment was readily available for each job.
  • Managed inventory of moving supplies, regularly restocking materials as needed to ensure optimal preparedness for jobs.
  • Operated a 26 ft box truck daily
  • Handled paperwork, including bills of lading, delivery receipts, and other relevant documents
  • Accomplished and experienced in using and establishing SmartMoving CRM software for the company

Barback / Bartender

Aero Club Bar, Sycamore Den
05.2022 - 07.2023
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Maintained exceptional levels of bar items, ice and maintained well-stocked drink stations to keep service flowing efficiently
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
  • Replaced empty kegs and soda syrups.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
  • Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
  • Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
  • Greeted customers and provided friendly, knowledgeable service.
  • Maintained a bar with over 200 occupants with exceptional customer service and bar management
  • Explained daily specials and beverage promotions to exceed sales goals
  • Learned how to use bartender tools and how to make signature cocktails
  • Learned a wide variety of whiskey types and recommendations
  • Knowledgeable of IDs
  • Used Toast POS system

Security Guard/Host

The Dubliner; El Prez
07.2020 - 11.2020
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
  • Interacted assertively but non-confrontationally with all levels of personnel and general public
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns
  • Enthusiastic host with interpersonal skill and multitasking ability
  • Use of radio and clear communication for faster seating efficiency.

Floor Staff

DNA Lounge
09.2019 - 03.2020
  • Assisted with club opening and closing procedures, ensuring thorough preparation for each day''s business activities.
  • Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
  • Maintained safety standards on the floor by promptly addressing spills or other potential hazards, protecting both staff and customers from accidents.
  • Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
  • Responsible for maintaining nightclub cleanliness
  • Deescalated any incidents between drunk patrons in a timely and professional manner
  • Built relationships with club patrons and exercised unparalleled customer relations and participated in maximizing club safety.
  • Handled conflict resolution among patrons professionally while adhering to established procedures set forth by management.

Food Expeditor

Black Angus Steakhouse
09.2016 - 05.2017
  • Assisted preparation of food plates, overseeing quality and appearance.
  • Provided exceptional support to kitchen staff during high-volume periods, enabling faster turnaround times without sacrificing quality or presentation standards.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Increased order accuracy through effective communication between front-of-house and back-of-house teams.
  • Demonstrated strong knowledge of menu items, regularly assisting servers with questions regarding ingredients or allergens when needed.
  • Supported overall restaurant success by stepping in to assist other team members during peak service hours.
  • Leveraged strong multitasking abilities to manage competing demands under pressure, consistently delivering high-quality results while maintaining a positive attitude.
  • Oversaw kitchen operations to ensure timely and quality preparation of menu offerings
  • Trained new expeditors and food runners according to company policies and standards
  • Monitored meal preparation to ensure timely delivery and guest satisfaction
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods
  • Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.

Education

B.A. - History

University of California San Diego
La Jolla, CA
03.2021

A.A. - History

Las Positas Community College
Livermore, CA
05.2017

Skills

  • Strong multitasking
  • Warehouse Safety
  • Time Management
  • Loading and unloading
  • Workplace Cleanliness
  • Shipping and receiving
  • Heavy Lifting
  • Adaptable to change
  • Detail Oriented
  • Cleanliness standards
  • Crew Leadership
  • Attention to Detail
  • Effective Communication
  • Team Collaboration

Certification

Food Handler Certified

Timeline

Warehouse Receiver

UCSD
10.2023 - 03.2024

Barback / Bartender

Aero Club Bar, Sycamore Den
05.2022 - 07.2023

Foreman/Office Assistant

Finch Moving
07.2020 - 09.2023

Security Guard/Host

The Dubliner; El Prez
07.2020 - 11.2020

Floor Staff

DNA Lounge
09.2019 - 03.2020

Food Expeditor

Black Angus Steakhouse
09.2016 - 05.2017

B.A. - History

University of California San Diego

A.A. - History

Las Positas Community College

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Karel Kouda