Karel Kousen
Redding,CA
Summary
Experienced professional seeking change up my career and fill a position in the opening described.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Manager's Assistant
Taylor Motors Collision Center
01.2023 - Current
Job duties included, creating estimates, taking in customers, answering phones, communicating with insurance companies on claims, ordered parts, received payments from customers when picking up their vehicles, managed technicians and workflow. Also recommended new DRP contracts to the manager. Updated rental car services for customers and vehicles.
Auto Appraiser
SCA Appraisal Co.
04.2014 - Current
- Driven to numerous places in California for jobs assignments. Fill put paperwork for estimates on computer concerning assignments
- Handled phone call to clients, auto body shops and insurance companies.
Auto Appraiser
IAS Auto Appraisal
01.2017 - 01.2019
- Driven to different area to job assignments.
- Fill out estimates on computer concerning assignments.
- Handled phone calls to clients, auto body shops and insurance companoes.
Auto Body Technician
Intermountain Auto Body
01.2013 - 12.2013
- Auto body repair and refinishing
Auto Body Technician
Alaskan Auto Body
01.1992 - 12.2013
- Company Overview: Specializing in Heavy Collision
- Auto Body Repair and Refinishing
- Specializing in Heavy Collision
Education
Diploma - General Education
Enterprise High
Redding, CaAutobody Technician - Training for autobody heavy collision and repair
Technical Training School Of Alaska
AA degree - Administration of Justice
Shasta College
No Degree - Intro Chief Frame Equipment And Measuring Systems
Chief Frame School
Anchorage, AKSkills
- Personable
- Dependable
- Trustworthy
- Money handling
- Staff supervision
- Customer relationship management (CRM)
- Customer rapport
- Team motivation
- Knowledge of most estimating software CCC one, web estimating, Audatex systems, Adjust Bright ( estimating guide for heavy equipment and big rigs,)
- import work files and creating estimates if the system doesn't support that estimate
- Customer service By answering all the questions the customer has when it deals with insurance companies and the repairs of their vehicles Making the customer feel more relaxed about the experience
Certification
ICAR Certified, Specialized training for auto repair
Key Qualifications
- Personable
- Dependable
- Trustworthy
Timeline
Manager's Assistant
Taylor Motors Collision Center
01.2023 - Current
Auto Appraiser
IAS Auto Appraisal
01.2017 - 01.2019
Auto Appraiser
SCA Appraisal Co.
04.2014 - Current
Auto Body Technician
Intermountain Auto Body
01.2013 - 12.2013
Auto Body Technician
Alaskan Auto Body
01.1992 - 12.2013
Autobody Technician - Training for autobody heavy collision and repair
Technical Training School Of Alaska
AA degree - Administration of Justice
Shasta College
Diploma - General Education
Enterprise High
No Degree - Intro Chief Frame Equipment And Measuring Systems
Chief Frame School
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