Karel Suarez

• Helped customers locate products and checked store system for merchandise at other sites.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Answered customer questions about sizing, accessories, and merchandise care.

Luhos Groups is a Miami-based Airbnb host that provides accommodation options for travelers visiting the vibrant city.

• Handled customer inquiries and suggestions courteously and professionally.
• Updated account information to maintain customer records.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Responded to customer requests for products, services, and company information.