Kareli Rios

Adhered to standardized software quality assurance best practices, policies and processes.

• Created and gained project approval on project test plans.
• Designed, documented and executed test scenarios to identify software bugs.
• Participated in requirements and used case reviews.
• Organized and maintained work environment to allow for maximum productivity

Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.

• Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
• Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
• Collaborated with internal departments to verify customer satisfaction and order accuracy.
• Reviewed order data to verify transactions and shipping dates.
• Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
• Verified transactions, product orders and shipping dates and entered information into databases and reports.
• Analyzed data to prepare reports and identify process improvements.
• Verified orders by comparing names and quantity of items packaged with shipping documents.
• Handled day-to-day shipping and receiving

• Reviewed files, records and other documents to obtain information to respond to requests.
• Created and maintained detailed records of all office activities.
• Purchased and maintained office supplies.
• Booked and prepared meeting rooms, making arrangements for availability of refreshments.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
• Edited documents to keep company materials free of grammar errors.
• Provided meeting support by taking minutes and dictations.
• Issued invoices and followed up on outstanding payments to remind clients to pay on time.
• Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
• Input data into spreadsheets and databases.
• Utilized office management software to record and track customer information.
• Edited and proofread documents for accuracy and completeness.
• Produced high-quality communications for internal and external use.
• Completed and delivered requests for photocopying, printing, scanning or faxing and regularly maintained and serviced equipment to reduce workflow disruptions.
• Greeted visitors and answered incoming telephone calls and assisted or directed visitor or caller to appropriate individual or office to foster pleasant service experience