Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
7
7
years of professional experience
Work History
Waitress
Taco Chido
02.2024 - 10.2024
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Contributed to inventory management by monitoring stock levels.
Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
Administrative Assistant
COESSA
02.2023 - 12.2023
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Maintained inventory of office supplies and placed orders.
Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
Managed filing system, entered data and completed other clerical tasks.
Administrative Assistant
Empresa Nicaraguense De Contrucciones ENIC
11.2020 - 01.2023
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Supported executive staff through scheduling meetings, and preparing crucial documents.
Facilitated collaboration within team by organizing regular meetings and tracking project progress.
Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail .
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Liaised between clients and vendors and maintained effective lines of communication.
Accounting Assistant
Cooperativa Agropecuaria Delicias De Santo Domingo
01.2018 - 10.2020
Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
Enhanced vendor relations by promptly resolving invoice discrepancies.
Handled day-to-day accounting processes to drive financial accuracy.
Improved cash flow management by closely monitoring accounts receivable, ensuring prompt collection of outstanding balances.
Facilitated smooth financial audits by maintaining organized records and providing necessary documentation to auditors.
Administrative Assistant
Seguros Internacionales SEGINSA
08.2017 - 12.2018
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Facilitated collaboration within team by organizing regular meetings and tracking project progress.
Preparation of vehicle insurance policies.
Collection portfolio registration.
Education
Contaduria Publica Y Finanzas - Contabilidad
Universidad De Ciencias Comerciales UCC
Managua,Nicaragua
Skills
Customer Service
Data Entry
Computer Skills
Office Administration
Time Management
Microsoft Excel
Microsoft Word
File Organization
Clerical Support
Customer Relations
Confidential Document Control
Workflow Optimization
Timeline
Waitress
Taco Chido
02.2024 - 10.2024
Administrative Assistant
COESSA
02.2023 - 12.2023
Administrative Assistant
Empresa Nicaraguense De Contrucciones ENIC
11.2020 - 01.2023
Accounting Assistant
Cooperativa Agropecuaria Delicias De Santo Domingo
ASSISTANT BAR MANAGER ( ON TRAINING) at EL CHIDO - MEXICAN VIBE |PULLMAN HILL STASSISTANT BAR MANAGER ( ON TRAINING) at EL CHIDO - MEXICAN VIBE |PULLMAN HILL ST