Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kareliz Santos

Jacksonville

Summary

Dynamic retail professional with proven expertise in customer service and team leadership at Plato's Closet. Skilled in cash handling and inventory management, I excel in fostering collaboration and training staff to enhance performance. Committed to maintaining high service standards and driving store success through effective communication and multitasking.

Overview

2
2
years of professional experience

Work History

Key Holder, Manager

Plato's Closet
Jacksonville
05.2024 - Current
  • Supervised team during shifts to maintain high service standards.
  • Conducted store opening and closing procedures consistently.
  • Monitored cash register transactions to verify accuracy of funds received and change given out.
  • Promoted upcoming events or special offers through direct communication with customers.
  • Collaborated with management to determine key tasks and delegate to staff members.
  • Performed opening and closing duties such as counting money, checking registers for accuracy, setting alarms and locking doors.

Cashier Team Lead

Chick-fil-A
Jacksonville
04.2023 - 04.2024
  • Managed cash register operations and ensured accurate transactions.
  • Developed strong working relationships with team members to foster collaboration.
  • Answered customer questions and provided store information.

Education

Associate of Science - Criminology

Florida State College
Jacksonville, FL
06-2027

High School Diploma -

Sandalwood High School
Jacksonville, FL
05-2025

Skills

  • Customer service
  • Team leadership
  • Conflict resolution
  • Cash handling
  • Microsoft Office
  • Inventory management
  • Time management
  • Store maintenance
  • Drawer counting
  • Staff training
  • Retail operations
  • Team building and motivation
  • Multitasking and prioritizing
  • Reliability
  • Effective communication
  • Training and mentoring

Languages

English
Native/ Bilingual
Spanish
Full Professional

Timeline

Key Holder, Manager

Plato's Closet
05.2024 - Current

Cashier Team Lead

Chick-fil-A
04.2023 - 04.2024

Associate of Science - Criminology

Florida State College

High School Diploma -

Sandalwood High School

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