Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Karely Andrade

Vancouver,British Columbia

Summary

I am a meticulous young professional with a strong track record of efficiently managing interdisciplinary teams, focusing on quality, productivity, and precision in work. I have experience in training and developing team members, problem-solving, and continuous improvement. Throughout my career, I have honed my ability to handle multiple tasks and prioritize work efficiently. I am a sociable individual and find it easy to collaborate with all types of personalities. Detail-oriented and committed to exceeding customer expectations, I am a valuable team member due to my dedication to achieving objectives

Overview

3
3
years of professional experience

Work History

Fleet Maintenance Coordinator

Penske Truck Leasing
Vancouver, WA
08.2022 - Current
  • Answered highest level of professionalism incoming calls & emails from customers and provided assistance with product inquiries, billing questions, and other customer service related issues in a timely manner
  • Effective communication Coordinating between clients, internal departments, and suppliers to minimize response times and conflict resolution
  • Calendar management for resource optimization
  • Providing technical customer support
  • Contributed to the development of process improvement initiatives to increase operational effectiveness.
  • Developing strategies negotiation on maintaining collaborative relationships with suppliers and clients
  • Management knowledge and support in improvement to the internal systems developed by the company, due to my knowledge of operational dynamics and problem solving for process improvement

Waitress

vallarta's
Vancouver, British Columbia
06.2021 - 12.2023
  • Outstanding customer service in a high-demand environment
  • Stress management and focus on conflict resolution
  • Billing and payment processing in the POS system
  • Cultivation of ethnological knowledge
  • Maximizing company profits through direct in-floor customer sales
  • Efficient communication within multidisciplinary teams
  • Cultivation of ethnological knowledge

Restaurant Hostess

Tacofino
Vancouver, WA
01.2022 - 07.2022
  • Floor team supervision
  • Training new team members
  • Ensuring the maintenance of presentation standards and Exceeding costumer expectations
  • Reservation control and space management to maximize resource utilization
  • Knowledge and implementation of customer service processes
  • Cash handling and inventory management of supplies
  • Phone answering and reservation taking
  • Organization and coordination of special events

Education

Associate of Arts - Hospitality Administration And Management

CICCC
Vancouver,BC
07.2023

Associate of Arts - International Business Management

CICCC
Vancouver,BC
04.2023

Skills

  • Vendor Relationship Management
  • Hand and Power Tool Operation
  • Conflict Resolution
  • Hard working
  • Customer Service Excellence
  • Multitask
  • Microsoft Excel-Microsoft Word-Data Management
  • Administrative Support

Languages

Spanish
Professional
English
Professional

References

  • Elisa gonzalez/Maintenance supervisor + 7789578003
  • Edgar gutierrez/Company Owner +7788794193

Timeline

Fleet Maintenance Coordinator

Penske Truck Leasing
08.2022 - Current

Restaurant Hostess

Tacofino
01.2022 - 07.2022

Waitress

vallarta's
06.2021 - 12.2023

Associate of Arts - Hospitality Administration And Management

CICCC

Associate of Arts - International Business Management

CICCC

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Karely Andrade