Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Counter Helper
Panda Express
01.2022 - 02.2024
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention
Maintained transaction security by verifying payment cards against identification
Resolved customer conflicts using expert knowledge of company operations and savvy communication skills.
Handle currency and credit transactions quickly and accurately
Resident Advisor Fresno State Upward Bound
Fresno State University
06.2025 - 07.2025
Supervised and mentored high school students in a residential summer program designed to prepare them for college success.
Created a positive, inclusive, and safe living environment by fostering respect, responsibility, and community among students.
Led group discussions, workshops, and recreational activities promoting teamwork, leadership, and academic motivation.
Enforced program policies and ensured student well-being through active communication and conflict resolution.
Collaborated with staff to plan educational field trips, cultural events, and college readiness sessions.
Served as a role model by demonstrating professionalism, empathy, and effective problem-solving in daily interactions.
Managed and mentored 50 high school students, building supportive relationships, encouraging academic success, and fostering a positive and inclusive living environment.
Tutor
California Teaching Fellows
01.2024 - Current
Promoted critical thinking skills through engaging activities and consistent reinforcement of complex concepts.
Collaborated with fellow tutors to develop effective strategies for addressing diverse student needs and abilities.
Enhanced students'' understanding of subject matter by incorporating real-world examples into lessons.
Maintained detailed records of student progress, using data to inform future instruction and target areas for improvement.
Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Evaluated student performance with regular progress reports, setting clear expectations and goals for future improvement in English language proficiency.