Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karely Colindres

5921 N Oracle Rd. #296 Tucson,Arizona

Summary

Seeking to obtain employment where my experience and skills can be utilized in a company that recognizes hard work and reliability as central to successful job performance.

Overview

8
8
years of professional experience

Work History

Personal Shopper

WALMART INC.
08.2021 - 11.2023
  • Maintained high levels of accuracy in online grocery order fulfillment, ensuring customer satisfaction and repeat business.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Handled online order returns and concerns efficiently over the phone.
  • Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from customers.
  • Collaborated with team members to streamline the order process, resulting in improved productivity.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.

Customer Service Associate

WALGREENS CO.
04.2018 - 03.2021
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
  • Assisted customers with product selection, increasing sales and promoting brand loyalty.
  • Streamlined checkout process for faster transactions, resulting in reduced waiting times for customers.
  • Processed returns and exchanges efficiently, ensuring customer satisfaction and trust in the company''s policies.
  • Collaborated with team members to achieve monthly sales goals and drive overall store performance.
  • Trained new employees on company policies, procedures, and best practices in retail customer service delivery.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Personal Assistant

MAREN HOPKINS - ARCHEOLOGIST FOR U of A
01.2016 - 01.2018
  • Organization of books and material used for investigation and research
  • Tracking reading material for repeated or needed items for future utilization
  • Proper disposal of confidential documentation and material
  • Strategize future acquirements of reading material for Native American research.


Retail Sales Associate

AEROPOSTALE
11.2015 - 01.2016
  • Stocking, replenishing and organizing inventory with accuracy and efficiency, completing functions in a quick manner
  • Assisting customers in finding or selecting items and providing recommendations
  • Delivering excellent customer service with floor sales and assist customer with purchases
  • Processing sales and payments in the form of cash, checks and credit cards
  • Issue refunds and credits
  • Prompt solutions for issues raised by customer regarding sales
  • Spanish interpreting for customers.

Education

Associates in General Studies -

Pima Community College
2202 W Anklam Rd, Tucson, AZ 85709
10.2021

High School Diploma -

Rio Rico High School
590 Camino Lito Galindo, Rio Rico, AZ 85648
05.2016

Skills

  • Experience and outstanding skills in customer service
  • Cash Management and Sales
  • Accustomed to working in fast paced environments with the ability to think quickly
  • Excellent interpersonal skills
  • Flexible Schedule
  • Attention to Detail
  • Clear Communication
  • MS Word and Excel
  • Date Entry Skills
  • Adaptability

Languages

Spanish
Native or Bilingual

Timeline

Personal Shopper

WALMART INC.
08.2021 - 11.2023

Customer Service Associate

WALGREENS CO.
04.2018 - 03.2021

Personal Assistant

MAREN HOPKINS - ARCHEOLOGIST FOR U of A
01.2016 - 01.2018

Retail Sales Associate

AEROPOSTALE
11.2015 - 01.2016

Associates in General Studies -

Pima Community College

High School Diploma -

Rio Rico High School

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Karely Colindres