Karelys Prat Arencibia
Naples,FL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Gerente De Tienda
Melia Cohiba
La Habana, Cuba
01.2021 - 03.2023
- Maintained updated knowledge through continuing education and advanced training.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Recognized by management for providing exceptional customer service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Planned and completed group projects, working smoothly with others.
Dependiente Comercial
Hoteles Gran Caribe cayo largo del sur
Cayo Largo Del Sur, Cuba
11.2003 - 03.2020
- Built and maintained productive relationships with employees.
- Worked closely with front-end staff to assist customers.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Greeted customers promptly and responded to questions.
- Maintained work area and kept cash drawer organized.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Collected payments and provided accurate change.
- Ensured compliance with all safety regulations within the store environment.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Learned roles of other departments to provide coverage and keep store operational.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Técnico Medio En Cerámica
fabrica de cerámica
Isla De La Juventud, Cuba
09.2002 - 01.2003
- Worked with cross-functional teams to achieve goals.
- Completed day-to-day duties accurately and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated with others to discuss new opportunities.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Education
asociado en ventas - Comercial Dependiente
Escuela De Hotelería Y Turismo
Isla De La Juventud Cuba10-2003
Associate of Applied Science - Tecnología General De La Cerámica
Instituto Politécnico De Cerámica Leonardo Azahare
Isla De La Juventud Cuba07-2002
Skills
- Interpersonal Communication
- Teamwork and Collaboration
- Active Listening
- Cultural Awareness
- Planning
- Task Prioritization
- Dependable and Responsible
- Supervision and Leadership
- Multitasking
Languages
Spanish
Full Professional
English
Elementary
Certification
- técnica medio en ceramica 2002
- Dependiente comercial 2003
Timeline
Gerente De Tienda
Melia Cohiba
01.2021 - 03.2023
Dependiente Comercial
Hoteles Gran Caribe cayo largo del sur
11.2003 - 03.2020
Técnico Medio En Cerámica
fabrica de cerámica
09.2002 - 01.2003
asociado en ventas - Comercial Dependiente
Escuela De Hotelería Y Turismo
Associate of Applied Science - Tecnología General De La Cerámica
Instituto Politécnico De Cerámica Leonardo Azahare
- técnica medio en ceramica 2002
- Dependiente comercial 2003
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