Results-driven professional with proven expertise in cash handling, financial reconciliation, POS systems, and customer service within high-volume retail and airport environments. Skilled in bank deposits, daily reporting, inventory management, and compliance with security and corporate standards, consistently maintaining accuracy and accountability. Currently pursuing a Bachelor of Science in Psychology at Capella University, with strong communication skills in both English and Spanish, and recognized for accuracy, professionalism, and adaptability in dynamic environments.
• Delivered excellent service in a fast-paced, multicultural airport setting.
• Managed daily cash handling, reconciliations, and bank deposits with accuracy.
• Processed transactions using POS systems (cash, debit, credit, and gift cards).
• Prepared and submitted daily financial reports to management.
• Supported inventory control, stock counts, restocking, and product rotation.
• Ensured compliance with airport security protocols and corporate policies.
• Collaborated with team members to achieve sales targets and maintain store standards.
• Delivered customer service at checkout and on sales floor, resolving issues promptly.
• Worked as a cashier, processing daily transactions accurately and responsibly.
• Assisted in the pharmacy department, supporting staff with prescription pick-ups and customer inquiries.
• Handled product stocking, restocking, and merchandising in both pharmacy and front-store areas.
• Supported inventory control, ensuring correct labeling and product organization.
• Contributed to a customer-focused, clean, and organized environment.
• Provided customer service and purchase assistance, ensuring a positive shopping experience.
• Operated cash registers: processed payments, handled returns/exchanges, and balanced transactions.
• Supported inventory management through stock counts, replenishment, and organization.
• Assisted with loss prevention, monitoring activity and reporting discrepancies.
• Maintained visual merchandising standards, ensuring compliance with company guidelines.
• Worked with team members to meet daily sales targets and maintain store efficiency.
Cash Handling and Bank Deposits
Register Balancing and Daily Reconciliation
POS System Operations (Cash, Debit, Credit, Gift Cards)
Financial Reporting and Accuracy Control
Retail and Sales Operations
Inventory Management and Stock Control
Loss Prevention and Shrink Control
Visual Merchandising Standards
Customer Transactions and Returns Processing
Administrative Support and Documentation
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Google Workspace (Docs, Sheets, Drive, Gmail)
Report Preparation and Data Entry
Record Keeping and Compliance
Bilingual Communication (English and Spanish)
Customer Service