Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Certification
Languages
Timeline
Generic

Karen Abbott

Manhattan,MT

Summary

Proven influencer with documented success crossing organizational, technical, and strategic boundaries to solve problems and achieve business results. Strong track record of relationship building, partnering, and working through people for productive negotiations and conflict resolutions. At ease working with all levels of any organization, and comfortable with high levels of ambiguity and risk.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Licensed Residential Real Estate Agent

eXP Realty LLC
Bozeman, MT
01.2017 - 05.2025
  • Developed competitive buying and selling strategies based on market conditions and pricing trends.
  • Facilitated negotiations between buyers and sellers, ensuring compliance with contract terms.
  • Conducted property showings and composed offers to promote listed properties effectively.
  • Maintained state real estate license while fulfilling continuing education requirements.

Executive Assistant

Full Circa, Inc.
Portland, OR
01.2015 - 01.2017
  • Managed and prioritized schedule and communication for the president of a thriving historic preservation focused construction firm.
  • Arranged meetings /site schedules and business events.
  • Maintained relationships with architects, trades and the city and ensured state contractor board and liability insurance requirements were met on schedule.
  • Obtained permits and inspections, and arranged material variances with the city as needed.
  • Maintained relationships with organizations such as NARI, NKBA and the Architectural Heritage Society.
  • Ordered building materials and samples as required.

Business Operations Manager IT Operations

Intel Corporation
Santa Clara, CA
01.2005 - 01.2015
  • Responsible for process design and performance supporting the ability of the 1600 person IT Operations workforce to successfully execute business strategies.
  • Specific areas include alignment of competency to core business strategy, financial performance, governance initiatives and indicators.
  • Grew and maintained relationships with vendors, HR, Legal, Finance and Procurement.
  • Accountable to General Manager (VP).
  • Anticipation and Response - Formed and lead team to explore and execute the expansion of an engineering internship program in Shanghai after learning about a particular workforce gap from a co-worker.
  • Built consensus and worked for agreement to proceed with local site management, engineering groups and potential student sponsors.
  • Worked with Finance team to follow up with management regarding resulting department burden rate savings.
  • Influence - Negotiated with business group directors, staff, and data scientists to select, format and publish monthly key operational health indicators which were reviewed by senior management to support major operational or financial decisions.
  • Financial Performance - Partnered with GM and HR to execute people movement and separation initiatives for the organization including location strategy implementations, departmental consolidations, headcount target resets with Finance, skills assessments and business group HR and Legal audit activity.

Training Manager IT Operations

Intel Corporation
Santa Clara, CA
01.2001 - 01.2005
  • Managed a global team of Training Managers, Instructional designers and Coordinators serving internal IT customer service groups.
  • Identified business group needs and requirements and aligned these with the vision and strategy.
  • Maintained relationships with senior management and stakeholders and communicated vision and performance to plan for critical training initiatives.
  • ROI – Drove team to pilot and adopt a human capital measurement model to monitor post event uptake or improvement of selected network engineering behaviors resulting in data driven justification and measurement processes for network engineer training.
  • PM for the effort received an innovation award.
  • Transition Management Support – Championed “% target audience trained” as an additional criterion for IT product launch readiness supporting day 1 hold time and escalation request reductions.
  • Also pioneered the use of recorded webcasts for minor releases and support script updates, reducing cost and agent downtime.

Technical Training Manager Communications Products Group (CPG)

Intel Corporation
Santa Clara, CA
01.1999 - 01.2001
  • Owned Co Marketing program and supporting educational programs for Intel Branded Networking products for the Reseller Channel and OEM customers.
  • Accountable for technical sales force readiness, supporting sales into OEM and retail channels.
  • Managed marketing co-op budget.
  • Sales Force Readiness - Consolidated corporate brand messages and created/owned delivery strategy and senior management review for group stakes in high profile industry events such as Intel Developer Forum and internal events such as Intel Sales and Marketing Conference.
  • Customer Service– Owned CPG product training relationship with Hewlett Packard, including co marketing plans, product launch training plans and deployments.
  • Worked with HP to create and fund prerecorded training materials which enabled HP to reach a wider audience while reducing costs.
  • Consistently met budget expectations.

Field Application Engineer, Intel Branded Products

Intel Corporation
Santa Clara, CA
01.1996 - 01.1999
  • Represented Intel externally to Distributors, Resellers, Industry and Customers.
  • Provided technical accountability and support to the pre and post sales processes for branded boxed processor products and branded networking products.
  • Sales Influence - Supported reseller channel in vertical markets including Finance/Insurance, Pharma, Industry, Consumer Products and Education in the Northeast region.
  • Configured test systems, presented technology and roadmap to customers and resellers in a variety of venues including trade shows, symposia, and privately at reseller or customer request.
  • Met or exceeded expected tech influence targets and sales quotas.

Education

Southern Connecticut State College
New Haven, CT
01.1983

Wheaton College
Norton, MA
01.1982

Skills

  • Data extraction and reporting
  • Microsoft PowerPoint
  • Microsoft Word
  • SAP software proficiency
  • Market analysis techniques
  • Contract negotiation skills
  • Property valuation expertise

Hobbies and Interests

  • Golfing
  • Skiing
  • Technology

Languages

  • French, Fluent
  • Spanish, Basic business

Certification

  • MT Residential Real Estate License

Languages

French
Professional

Timeline

Licensed Residential Real Estate Agent

eXP Realty LLC
01.2017 - 05.2025

Executive Assistant

Full Circa, Inc.
01.2015 - 01.2017

Business Operations Manager IT Operations

Intel Corporation
01.2005 - 01.2015

Training Manager IT Operations

Intel Corporation
01.2001 - 01.2005

Technical Training Manager Communications Products Group (CPG)

Intel Corporation
01.1999 - 01.2001

Field Application Engineer, Intel Branded Products

Intel Corporation
01.1996 - 01.1999

Southern Connecticut State College

Wheaton College
Karen Abbott
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