KAREN ABDELSAYED
Vancouver,WA
Summary
Experienced client relations specialist with a focus on record management and scheduling. Skilled in fostering communication among team members and clients to optimize care delivery. Demonstrated ability to assess client needs, boost satisfaction levels, and maintain regulatory compliance. Effective team player committed to enhancing service quality and operational performance.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Caregiver
BrightStar Care
Portland, Oregon
12.2025 - Current
- Monitored client health and reported changes to healthcare professionals.
- Documented client progress and care activities in electronic records system.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
Caregiver
CDWA
Vancouver, WA
05.2022 - Current
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
Real Estate Sales Agent
Berkshire Hathaway
03.2024 - 08.2025
- Maintained knowledge of local real estate laws and regulations to provide informed guidance to clients.
- Collaborated with clients to identify needs and preferences, enhancing customer satisfaction ratings by 20%.
- Conducted market research to identify prospective buyers and sellers, facilitating targeted outreach strategies.
Shift Lead
Wingstop
Vancouver, WA
08.2024 - 03.2025
- Reviewed daily sales reports to identify trends and monitored financial performance metrics to support decision-making.
- Monitored inventory levels and ordered supplies to ensure consistent stock availability for operations.
- Executed administrative duties including filing documents and data entry to maintain organized records.
SERVER
Olive Garden
Portland, OR
02.2023 - 04.2024
- Managed POS terminals for accurate order input, bill splitting, and total calculations.
- Addressed customer questions and concerns in a timely manner. and resolved issues promptly and professionally.
- Coordinated with restaurant staff to streamline operations and improve service delivery.
HOST
Golden Corral
Vancouver, WA
02.2022 - 06.2022
- Provided excellent customer service by anticipating customer needs.
- Managed waitlists and communicated accurate wait times to guests.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Education
Theology -
Portland Bible College
Portland, OR, USA01-2024
High School Diploma -
Union High School
Vancouver, WA, USA01-2022
Skills
- Health record management
- Electronic records
- Medical office administration
- Customer relationship management
- Problem solving
- Effective communication
Certification
- Licensed Real Estate Agent in Washington State
Languages
American Sign Language
Limited
Arabic
Professional
Timeline
Caregiver
BrightStar Care
12.2025 - Current
Shift Lead
Wingstop
08.2024 - 03.2025
Real Estate Sales Agent
Berkshire Hathaway
03.2024 - 08.2025
SERVER
Olive Garden
02.2023 - 04.2024
Caregiver
CDWA
05.2022 - Current
HOST
Golden Corral
02.2022 - 06.2022
Theology -
Portland Bible College
High School Diploma -
Union High School