Summary
Work History
Education
Skills
Timeline
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Karen Accamando

Fayetteville,WV

Summary

Dynamic event lead with extensive experience at Adventures on the Gorge, excelling in team leadership and customer service. Proven ability to enhance guest relations and streamline banquet coordination. Recognized for training staff effectively and maintaining high service standards during peak periods, showcasing strong multitasking and organizational skills.

Work History

Event Lead, Server, Bartender

Adventures on the Gorge
07.2019 - 01.2025
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
  • Oversaw daily operations of events team, delegated tasks, and trained new staff.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.

Server and Sever Trainer

White Buffalo Club
06.2016 - 06.2018
  • Collaborated in a tip pooling system, contributing to all front of house positions while maintaining excellent communication with back of house staff, management and guests.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.


Server and Server Trainer

The Blue Lion
01.2012 - 06.2018
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Trained new staff on menu knowledge and service protocols, raising team's overall performance.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Education

Bachelor of Science - Parks, Recreation, Tourism Managemnt

Clemson University
Clemson, SC

Skills

  • Team leadership
  • Problem-solving
  • Positive and friendly attitude
  • POS system operations
  • Organization and efficiency
  • Customer service
  • Guest relations
  • Task delegation
  • Banquet / special event coordination
  • Fine dining experience
  • Resourceful and reliable

Timeline

Event Lead, Server, Bartender

Adventures on the Gorge
07.2019 - 01.2025

Server and Sever Trainer

White Buffalo Club
06.2016 - 06.2018

Server and Server Trainer

The Blue Lion
01.2012 - 06.2018

Bachelor of Science - Parks, Recreation, Tourism Managemnt

Clemson University

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Karen Accamando