Karen Acosta
Eastvale,CA
Summary
Dynamic food service professional with extensive experience at The Walt Disney Company, excelling in food safety compliance and customer service. Proven ability to manage inventory and train staff, ensuring high-quality meal preparation and guest satisfaction. Skilled in kitchen equipment operation and adept at prioritizing orders in fast-paced environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Food Prep
The Walt Disney Company
Anaheim, CA
04.2024 - Current
- Maintained a clean and organized work area, following food safety guidelines and regulations
- Operated kitchen equipment such as slicers, mixers, and blenders safely and efficiently
- Worked with coworkers to prioritize certain recipes during busy periods, maintaining smooth workflow
- Made items to follow guest's dietary restrictions or allergies
- Followed strict sanitation practices when handling food items to prevent cross-contamination
- Supported kitchen staff in various duties such as dishwashing, cleaning surfaces, or organizing storage areas
- Prepared ingredients for daily menu items, ensuring accuracy and adherence to recipe specifications
Level 1
In-N-Out Burger
Norco, CA
09.2023 - 04.2024
- Cleaning the dining room/guest areas every 15 minutes
- Communicate with guests and solve concerns they have
- Take/charge orders for guests
- Communicate with people on the grill or managers about allergies
- Call out large orders to cooks to stay at a steady pace
Order Cook
The Walt Disney Company
Anaheim, CA
09.2021 - 08.2023
- Fries, grills, and boils ingredients
- Cleans food preparation areas
- Unpacks and uses sauces and seasonings
- Ensures compliance with health and safety regulations
- Routinely checks inventory levels and orders new stocks when needed
- Manages workflow to determine the prioritization of orders
- Prepares ingredients beforehand to ease the flow of food preparation during business hours
- Collaborated with team members to ensure timely meal service during peak hours.
- Operated kitchen equipment safely, including ovens, grills, and fryers.
- Assisted in training new kitchen staff on procedures and safety protocols.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Food Prep
Disneyland Resort
Anaheim, CA
12.2019 - 08.2023
- Assisted in kitchen duties, including food prep and packaging, during peak hours.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Performed basic food prep tasks such as cutting vegetables or making sauces.
- Labeled containers with date of preparation and expiration date prior to storing food items in refrigerator or freezer.
Food Worker
Disney
Anaheim, CA
10.2018 - 08.2023
- Different positions are in the food worker title
- Back of house- food runner, food prep, in food assembly line
- Front of house- greeter in front of restaurant, runner, director to open registers, pass out food, drink server
- Provided exceptional customer service by addressing guest inquiries and concerns.
- Informed customers about menu items including ingredients and prices.
- Conducted inventory checks to ensure adequate stock of supplies.
Assistant
Adriana's house cleaning
Irvine, CA
11.2014 - 10.2018
- I help with whatever is needed; such as answering questions, scheduling appropriate times for the customers, and giving estimates.
- Managed scheduling and coordination of cleaning appointments for clients.
- Communicated with clients to understand their specific cleaning needs.
- Developed and maintained positive relationships with clients for repeat business.
- Resolved client concerns promptly to maintain satisfaction and trust in services.
Education
High school or equivalent -
Santiago High School
Garden Grove, CA06.2018
Skills
- Food safety compliance
- Order prioritization
- Inventory management
- Training and mentoring
- Cleaning procedures
- Stress management
- California ServSafe food handler's card
- Food and beverage services
- knife skills
- Kitchen equipment operation
- Customer service
- Dietary restriction management
Certification
- Food Handler, California Food Handler
- Food Handler Certification
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Food Prep
The Walt Disney Company
04.2024 - Current
Level 1
In-N-Out Burger
09.2023 - 04.2024
Order Cook
The Walt Disney Company
09.2021 - 08.2023
Food Prep
Disneyland Resort
12.2019 - 08.2023
Food Worker
Disney
10.2018 - 08.2023
Assistant
Adriana's house cleaning
11.2014 - 10.2018
High school or equivalent -
Santiago High School
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