Karen A. Holcomb

Implementation Consulting – specializing in Enterprise Software in the Oil and Gas industry, where I oversee large-scale enterprise software implementation planning and execution, including data management, project and program management.

• Whitaker IT – Project/Program manager for large scale oil and gas company implementing Oracle Fusion and Quorum applications. Modules included, Oracle GL, AP, AR, Fixed Assets, Cash Management, Procurement, Inventory and Quorum Revenue (QRA), Division Orders (QDO), and JIB (QCA)
• Boxley – Project manager for implementation of full suite Quorum Upstream modules, including Financials (QCFS), JIB & AFE (QCA), Revenue Accounting (QRA), Division Orders (QDO)

Fintech enterprise SaaS company; world's #1 autonomous, data-driven AI order-to-cash and treasury management software.

• Oversee large-scale software implementation planning and execution, including project and program management, for industry-leading national and international enterprise clients.
• Guide multiple concurrent projects, working with client stakeholders and supervising teams of project managers, developers, and technical specialists.
• Ensure on time, within budget delivery, alignment with client goals, and customer success.
• Assess and mitigate potential risks and drive compliance with industry regulations.
• Steered implementation of a full suite of modules for a multinational, $22B Fortune 500, Sherwin Williams, including Cash Application, Deductions, Credit, Collections, and Electronic Invoice Presentment and Payment modules.
• Guided implementation of company’s first B2C product for DirecTV, rolling out Credit (CRD).
• Managed software delivery for a $75B global industry giant, Roche Diagnostics, implementing Electronic Invoice Presentment and Payment.
• Led global deployment of a full suite of modules for a diversified global manufacturer, Dover Corporation, including Cash Application, Deductions, Credit, Collections, and Electronic Invoice Presentment and Payment.

A leader in digital transformation for the energy industry. Private equity-owned company, providing software to clients worldwide.

• Selected to build and lead the Managed Services practice and organization, managing P&L, service delivery, client relationships, team building, and talent development.
• Matured the Managed Services business from its infancy and doubled the number of clients in a year.
• Built the go-to-market strategy, value proposition, marketing collateral with client case studies, operating processes, and team from scratch.
• Instituted an agile framework and Salesforce for tracking.
• Provided value-added client services via annual subscriptions, offering enhancement development, new functionality implementation, upgrade services, health checks, report writing, and training.
• Scaled Managed Services capacity to accommodate explosive business growth by deploying JIRA, an agile sprint system, dashboards, and KPIs, all of which boosted productivity, morale, and labor cost-efficiency.
• Elevated employee engagement and satisfaction 50% in a year by analyzing areas with lowest scores, forging an improvement plan, and driving implementation.
• Enhanced work-life balance through process streamlining, training, work reallocation, and social events.
• Optimized learning and development through individual development plans, weekly lunch-and-learns, and external technical training.

A leader in digital transformation for the energy industry. Private equity-owned company, providing software to clients worldwide.

• Governed delivery of the IT project and program portfolio for oil & gas clients, partnering across functions, leading and mentoring staff, and ensuring quality service.
• Led project scheduling, resource allocation, estimating, and budget oversight.
• Provided expertise for upstream business processes, resolved issues, and oversaw project reporting.
• Strengthened overall project portfolio health across professional services.
• Revamped project management methodology and developed a mandatory training course for all project managers (completed by 55 people).
• Enacted periodic health checks across the portfolio and developed the QA project review process.
• Turned around an implementation project for EQT Corporation for a green path to go-live, delivering Quorum’s full Upstream, Land, and Production software suites on time, within budget.
• Analyzed root causes of issues, extended conversion times, enacted conversion monitoring, identified talent gaps, outlined course-correction plan, and intensified tracking/reporting.
• Oversaw software upgrade for Dominion Energy, guiding upgrade of Quorum’s Revenue and Division Order modules (QRA/QDO) and myQuorum Land (QLS) module from V5 to V16, while managing other projects.
• Led critical upgrade programs, including QPTM upgrades for Energy Transfer and One Gas, as well as full Upstream and Land upgrades for Seneca Resources, Brammer Engineering, and Northern Natural Gas.

A leader in digital transformation for the energy industry. Private equity-owned company, providing software to clients worldwide.

• Worked closely with oil & gas clients to understand needs.
• Shaped and managed project scopes, structures, plans, and schedules.
• Mapped processes to support requirements.
• Coordinated project activities, escalated issues, and reported on project status.
• Delivered multiple complex projects on time, within budget for clients, including Wagner Oil, Gulfport Energy, and Marathon Oil Corporation by building solid client relationships, managing detailed project plans, and generating transparent project reporting.
• Led roll-out of Quorum’s full Upstream, Land, GIS, and Production Operations Suites for Wagner Oil.
• Managed implementation of Quorum’s Full Upstream and Land Suite for Gulfport Energy.
• Drove a large deployment of Quorum’s Land, GIS, and Division Order solutions for Marathon Oil Corporation.

Publicly-traded, Fortune 1000 independent natural gas exploration and production company with $6.6B in revenue.

• Managed onshore/offshore teams for application support, Oracle EBS, development, ECM, Business Intelligence, and projects.
• Won the company Oracle’s Gas Industry Excellence Award for innovation.
• Modernized enterprise systems to align with company growth, heading a 3.5-year, $80M ERP implementation and business transformation project of 11 phases and 30+ modules (Oracle/P2).
• Led a 284-member team of on/offshore consultants and employees.
• Scaled department processes to accommodate rising demand.
• Redesigned the project management methodology, implemented EMC’s suite of ITBM software, and instituted demand management processes.
• Improved asset maintenance companywide by directing roll-out of Oracle’s eAM application.
• Optimized well lifecycle management, drilling, completions, facilities, construction, geology, and compliance by driving programs to reengineer processes and implement Pelleton’s WellView software.
• Streamlined talent recruitment, performance management, compensation planning, and succession planning by facilitating a talent management system and process transformation program.

Boutique consulting firm, offering systems implementation and business process services analysis to the oil and gas industry.

• Tapped by start-up consulting firm to plan, establish, and lead a practice for the upstream oil & gas sector.
• Built upstream oil & gas sector business from the ground up, including team recruiting, budgeting, client development, project planning, and business process and IT consulting.
• Created PMO processes and project management methodologies.
• Secured engagements with exploration and production (E&P) companies to implement Oracle financials, P2 Enterprise upstream, and custom software development.
• Automated processes and internal controls for general accounting, JVA accounting, revenue accounting, regulatory reporting, production allocations, supply and nominations, oil and gas marketing/pricing, and division orders.